The room was small, there was poor ventilation, the toilet never flushed properly, the shower drained extremely slow and was dirty upon arrival and cleaned only twice, several employees were outright rude. I arrived at 10 am and was told I had to wait until 2pm to check in so we had to sit in the lobby for 4 hours after traveling for 15 hours and only was able to check in at 1:45pm because I noticed a couple being checked in after asking them at 1:30 if I could check in and being told I had to continue to wait. I checked out on the 25th and asked for a receipt and was told by Andrea that he couldnt give me any money back, which I didn't even ask for, and still didn't get the receipt.