2/10 Terrible
Denise
Travelled with partner
May 5, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I really wanted to like this hotel but it missed on all simple expectations you have for a hotel. On MULTIPLE occasions we had to ask for our AC to be turned on, and then they would intentionally set it at 10 and freeze us out all night with no temperature control from the room. Our power went out several times and the staff had to come to our room to flip fuses around. They advised they would send someone to fix it and never did. It was a constant fight with hotel staff. The breakfast was subpar and we didn’t even eat there after we paid for it due to poor selection and burnt food. The bathroom was nice however the shower was so small you could barely fit a small lady in there. You were advised not to use the bathtub at night…so what’s the point of having it? We also asked the front desk to help arranging a transfer, they agreed to look into it and then completely blew it off and never followed up. Even after all of the issues we had at the hotel the staff never offered a discount of any sort, we paid about $300 per night. I would not suggest this hotel to anyone who values their sanity.
Denise
Stayed 3 nights in May 2024