Rocky Point Vacation Packages

I checked in and less than a hour booked another hotel..the hallway smell horrible..no luggage Cart..no microwave to used in the room ..When u ask questions they lokking at each other like what are we supposed to say..I ask for the Cart the receptionist say oh the guests didn't bring it back..the room was cold n clean bathroom is big. But the service need to be better..

Unique historic building. Very nice clean and quiet room. Friendly staff.

Todo está perfecto.ecepto que no el cervicio en general no está amplio para tantos huéspedes,mientras está con poco huéspedes todo perfecto pero al llegar más huéspedes todo se vuelve un caos

The TV wouldn’t work with the remote we were given, so we called down multiple times for help and either no one would answer the phone or they would come to the room with no solutions. After multiple attempts for calling for help, we went to the front desk and were given multiple remotes to try on our own. No one came to help the entire stay so we had no TV in the room to work. All we were told is “we can have a complimentary snack”. There were families at the pool drinking and smoking cigarettes / weed that were not being controlled by staff members. We asked for sheets for the pull out couch and were told to come grab them from the front desk (since they weren’t in the room like advertised) because there was “no staff available”.