Forfaits vacances – Patrimoine Fluvial

We had a good stay overall. The property is on the bay side, so there is no direct beach access, but the free shuttle to the beach across the road was convenient. Driving to the beach is also an option. One thing to note is that a golf cart is not included with the package, so plan accordingly. The property itself is a bit dated, including some of the appliances, but it is very well maintained and comfortable for a short family trip. We enjoyed the pool and the proximity to the beaches and nearby attractions. Overall, it was a pleasant and practical stay for the price.

Perfect location great staff and tons around to shop and dine

Very disappointing experience, especially considering the price we paid plus the $49 daily resort fee. The resort’s outdoor areas were beautiful and well maintained, but our room was extremely dusty and clearly had not been properly cleaned. Dust was visible on the lamps, furniture, doors, table legs, and other surfaces. The carpet did not appear to have been vacuumed, and my daughter found hair in both the bathroom and bathtub. After a long and exhausting flight, we should have been able to relax. Instead, we had to go to Walmart to buy cleaning supplies and spend part of our vacation cleaning the room ourselves. The amount of dust irritated my nose so badly that I had to take Claritin. The mattress was even worse. It was extremely uncomfortable and offered almost no support. Near the edge, it felt like we would roll off, while in the middle, our bodies sank into the mattress. Every morning, we woke up sore and feeling completely out of alignment. The discomfort seriously affected our ability to enjoy our vacation. We reported the mattress issue to the front desk and were offered another room, but after cleaning, unpacking, and settling in, moving rooms was not a reasonable solution. We should not have had to deal with these conditions in the first place. For the price we paid and the additional resort fee, we expected a clean room and a comfortable, properly maintained bed. The beautiful grounds do not make up for the poor room condition. Management needs to take house