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Reviews of Monte Kristo Hotel

4 out of 5
Monte Kristo Hotel
56 Kaleju street, Riga

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 1001 reviews" "
Rating 8 - Good. 476 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful hotel is excellent for location to local bars shops and transportation,rooms are very nice clean ,second time here I cant recommend this hotel enough.
Stayed 4 nights in Mar 2024
Response from Arthur on Mar 21, 2024
Dear Lee! Thank you for your top evaluation and warm review! Best Regards,Arthur

10/10 Excellent

jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like the quintessential Riga experience
Stayed 2 nights in Jan 2024
Response from Arthur on Mar 21, 2024
Dear Jen! Thank you for your top evaluation and warm review!

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Ashok

Liked: Amenities
Good property close to shops ,restaurants and is located in old town easy Acess to tram ,supermarkets and walkable distance to mall friendly staff in reception and bar
Stayed 2 nights in Oct 2023

10/10 Excellent

Natalya

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

6/10 Okay

E

Stayed 1 night in Aug 2023

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location. we stayed in a room for 3 of us, plenty of room considering what we needed. there was a big fan in the room and windows that opened, and we were comfortable even when it was 33 degrees in riga. beds comfy, and everything is in walking distance. easy to get to via public transport. staff were friendly. only downside is that the breakfast selection is limited, but as expected for a bed and breakfast and it suffices. would stay again if i went back to latvia.

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monte Christo Hotel: recommended
Very cool hotel, great decor, friendly staff, excellent breakfast. Location is absolutely amazing!
Stayed 1 night in Jul 2023

6/10 Okay

Olafs, Westcliff On Sea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So the location is the most best of this place as its right across the street from Bus station and kinda in old town of Riga. Room was decent and even amenities. The receptionist Aleksandrs needs to get training on hospitality and tone down his old grumpy man attitude. As I have been working in hospitality for over a decade I know how important and nice it is when the person serving you has nice manners and is friendly. This man was even saying "I think the paint splashes on the walls are not paintings just decor" - I would never talk such a nonsense about business where I work. And what kind of attitude he showed me when I came down confused - there is a room 31 and 331 on same floor, a bit stupid right, why it would be there unless there are three hundred rooms on same floor, but the receptionist in a very rude manner said "you must have been trying room 332, Im not that kind of man to try completely wrong numbers. After demeaning me as a school boy that there are rooms 31 and 331 he still had attitude and no greeting or thanking for stay. If he was in abroad he would have HR meeting and be trained how to talk to customers. Hes place is in basement with other old, dusty things, like his manner and presentation of himself. Hope this will be read by owners and people thinking of staying there. Very disappointed about fellow receptionist.

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent choice for 4 friends staying just one night in Riga. It’s very close to the bus line and walkable to downtown and many restaurants. The restaurant in the hotel is charming. I was disappointed that Latvian Stew was not on the menu. The hotel provided us with a bagged breakfast as we had an early flight to catch. The staff was friendly and attentive.
Stayed 1 night in May 2023
Response from Arthur on Jun 15, 2023
Dear Paula! Thank you for your warm feedback and comment! We will be happy to see you again! Best Regards,Arthur

8/10 Good

Yuichiro

Stayed 3 nights in May 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and central location
We had a junior suite room, which was spacious with a table and chairs in a cove next to the window. The room was nice, although awkwardly shaped. The bathroom was large and modern with a huge Jacuzzi tub. The bed mattress was a bit too soft for our liking through and we could feel the springs inside. The breakfast area is small with the tables tightly packed. There is a good variety of hot and cold items to choose from and the staff did a great job in keeping everything topped off. The downside is probably true of just about anything in the old town--the street life is noisy. So you'll have to be willing to contend with that. Overall, we enjoyed our stay at Monte Kristo Hotel and would recommend it.
Stayed 2 nights in May 2023
Response from Arthur on Jun 16, 2023
Dear Greg! Thank you indeed for your full and positive review! We will be glad to see you again here!

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, safe. Lovely breakfasts. Kind service. Great location. Very good price.
Stayed 1 night in May 2023
Response from Arthur on Jun 16, 2023
Dear Anna! Thank you for your amazing evaluation! It was a nice experience to meet youBest Regards,Arthur

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but good. Rooms are very small. I stay there frequently.
Stayed 1 night in Mar 2023
Response from Alise on Mar 26, 2023
Thank you for review and for coming back to our hotel. You are always welcome!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riga
Very comfortable and traditional hotel. Very comfortable bed and breakfast was probably a medium in terms of selection and quality but worth the add on. Very good location next to central station for travelling out and about.
Stayed 3 nights in Mar 2023
Response from Arthur on Mar 15, 2023
Dear Jack! Simply WOW! Thank you sooo much for this amazing , warm and positive feedback! See you next time !Best Regards,Arthur

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, lovely staff,very good food. Excellent location ,Very low price . 100 % recommended.
Stayed 5 nights in Mar 2023
Response from Arthur on Mar 15, 2023
Dear Kamil! Thank you , thank you very much for your feedback! It was a pleasure to meet you! Best Regards,Arthur

6/10 Okay

Jovita

Stayed 1 night in Feb 2023
Response from Arthur on Mar 15, 2023
Dear Jovita, thank you for your feedback! Best Regards,Arthur

10/10 Excellent

Ján

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good one, i would come again.
Good choice to stay in Riga, great location in the old city with great breakfast.
Stayed 2 nights in Jan 2023
Response from Arthur on Feb 15, 2023
Dear Jan! Thank you , thank you for a warm feedback and comment. We are waiting for you again! It was a pleasure to have you as a guest!Best Regards,Arthur

10/10 Excellent

Pawan, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the city center. Lots of good restaurants and bars nearby
Response from Arthur on Feb 15, 2023
Dear Pawan! Thank you for your comment and review! We hope to see you again! Best Regards,Arthur

10/10 Excellent

JOSE FULGENCIO

Stayed 9 nights in Nov 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Arthur on Dec 25, 2022
Dear Peter! Thank you, thank you for your perfect evaluation! And we are looking forward to see you again! Best Regards,Arthur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near city center
Friendly staff and good clean hotel. Very close to bus stop for the bus to the airport and city center.
Stayed 1 night in Nov 2022
Response from Arthur on Dec 25, 2022
Dear Guest! Thank you for your AMAZING evaluation! Merry Christmas to you and all your family members! Best Regards,Arthur

8/10 Good

Maksim

Stayed 2 nights in Nov 2022

10/10 Excellent

Sergejs, Kendal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay in the perfect location. The hotel is in the center of everything you need to see.
Response from Arthur on Dec 25, 2022
Dear Jill ! Thank you for your review and comment! It was a pleasure to read your opinion! Best regards,Arthur

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Arthur on Dec 25, 2022
Dear Guest! Thank you for your review and comment! Please do visit us again in the future! And of course - Merry Christmas! Best Regards,Arthur

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great hotel. Central to everything. Very close to bus stop to and from the airport. Close to train station too
Stayed 4 nights in Oct 2022
Response from Alise on Oct 29, 2022
Dear Lesley,Thank you for an amazing review! We are glad you liked our location!BR,Alise

10/10 Excellent

Nick

Stayed 1 night in Sep 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - very friendly, yet professional staff. Topped off a great visit to Riga 🙂
Stayed 3 nights in Sep 2022

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you stay in Monte Kristo hotel, you feel like you in old castle. The hotel is located in Old Riga - main tourists destination. The hotel is small and cozy. The staff is super nice and multilingual. Breakfast is excellent and food in the restaurant is delicious. It was my second time staying in this hotel. I just left and I want to go back again))) I am in love with this hotel !
Stayed 1 night in Sep 2022

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Old Towne Riga
As my local friends knew, Monte Kristo is at a PERFECT location to see Riga! We stayed in room 11, which opens up directly to the beautiful patio, where my friends could smoke and we could all visit and drink. It was odd for me as an American to make one large bed from two twins, but we all slept comfortably and the shower was tiny but probably normal for Europe. I would stay here again happily!
Stayed 3 nights in Sep 2022

10/10 Excellent

Larissa

Stayed 2 nights in Sep 2022

6/10 Okay

Leonas

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel seems like a hostel
Despite the reception employee was friendly- everything else was horrible - the room bad smell, damaged shower cabin, warm like in sauna, windows - directly to the terrace... Where some guests we're sitting and speaking very loudly. I went to reception to fix it out... at 2:30 at night!!! Some note for the owners of the hotel : If the guest of the hotel do not follow the rules ( more precisely - don't care ) - it doesn't mean that the hotel is good, it means that the guests noticed your ” hopeless ” situation Conclusion: the sleepless night before the journey
Stayed 1 night in Aug 2022

6/10 Okay

Marcelo

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Evgeny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Dimos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

6/10 Okay

Peter Jeppe

Travelled with group
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

simo

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with bad customer care in reception.
Hotel is in good location in old town. Nice basic hotel with good breakfast. Only bad thing was the attitude of old lady in reception. She told me that: "I am BUSY, sit down!" Even for next customers that came she was given bad talk towards them. Checking out was very fine since it was done by other lady.
Stayed 1 night in Jun 2022
Response from Arthur on Aug 6, 2022
Dear Simo! Thank you for your review! And please excuse us if something went wrong! Our staff is very nice , but work under pressure is giving it result. Best Regards, Arthur

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the iniqueness of our 4th floor room with its high ceilings, roominess and brick walls, perhaps original, in parts of the roon. The included breakfast was greatly appreciated, as was the helpfulness of the staff.
Stayed 2 nights in Jun 2022
Response from Arthur on Aug 6, 2022
Dear John! Thank you so much for your amazing review and lovely comment as well !!! It was a true pleasure to meet you and have as a guest! Please do visit us again! Best Regards, Arthur

6/10 Okay

William A

Liked: Cleanliness
It was Ok but everything very basic
Stayed 3 nights in Jun 2022
Response from Arthur on Aug 6, 2022
Dear William ! Thank you very much for your feedback! Best Regards, Arthur

8/10 Good

Jacqueline

Stayed 3 nights in Jun 2022

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Very nice staff
Room was huge. Practically an apartment. Staff was so nice especially the bald guy who works overnight (I didn't get his name) Breakfast was amazing, location was amazing and i highly recommend this place.
Stayed 1 night in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Maarit

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Hotel Monte Kristo
The rooms were small .There was no bath The beds were comfortable. The room Could be cleaner. The atmosphere was nice.
Stayed 1 night in Apr 2022