Ridgeview Vacation Packages

This hotel is attractive and sportless. The staff is friendly and helpful. The beds were comfortable and there were nice seating areas in the room. Good quality and nice smelling bath products in the room. The lobby is huge with many places to sit. Easy parking. The pool was closed so we were unable to enjoy - maybe because we are a week past labor day and it is partially outside and partially inside. I was hoping that there would be free coffee in the lounge - it stops at 8am so I had coffee in the room but always dislike powdered creamers - some shelf stable liquid creamers are always welcomed.. Only other thing I notcied was no small kit with cotton balls, and a shower cap - those are nice too. Overall, very good stay - we would come back for sure.

We loved this hotel. It's in walking distance of a lot places to eat and just walk around and enjoy the scenery. Check in was smooth,the staff was super nice&knowledgeable. I'm not sure about nearby shopping,we were in town for a race. The hotel was conveniently located to the start line! The rooms were nice&cleaned. The only negative thing I have to say is there was no in room microwave. The restaurant inside was really nice.I ordered some wings,they were really good. I give this hotel a 10!!

The staff was very pleasant from the valet parking gentleman, to the person who checked us in and to the person who checked us out.

Bottom line, would I stay here again? Yes, now that I've been through the check in process but that was an absolute headache the first time around. Also, apartment complex isn't very well kept up on the outside. Walkways were very dirty and the area was a bit run down. The inside of the apartment was pretty clean though and I had no issues with anything inside and it was a comfortable stay. The issue with check in is A LOT of miscommunication. First off, the address repeatedly given to me in texts and emails was for the head office, NOT the actual apartment unit. The head office knew about the Landing rentals but sent me to the wrong building in the very large complex. I finally go the correct address when on my 5th or so call to Landing, I was given a PDF via email that I was told should have been provided automatically. Second, I was also told, repeatedly that there was a key box in the walkway that I would enter a code into and that would give me the key to the apartment. I did find one of those boxes like they put on homes being sold so realtors can access the property but none of the codes sent to me would open it. Turns out, the multiple codes I was sent, over multiple calls wasn't for this at all, there is actually a digital lock on the door to the unit. ADDITIONALLY, the codes sent wouldn't have worked for that either! I was sent multiple 4 digit codes, the door takes a 7 digit code. I'm like 6 calls in at this point!!! WTH??