Ridge Vacation Packages

Hotel was just okay. For a non-smoking hotel, the smell of cigarette smoke was still present in the rooms and hallways. The breakfast was minimal and not what I expected given prior reviews.

Very I nice and friendly.

Everything was exceptional as usual. Staff knew our names, CUT was excellent. Downside is the pool needed cleaning/chemicals and the heater was broken. The pool is a major selling point for us so it was a bit of a let down. We will be back again but will check on the status of the pool first. Staff is excellent, always have gifts for the kids and delicious baked goods in our room. Highly recommend for families.

Property was goo and the location is convenient. Only issue was the parking. When I asked where to park I was first to the garage that was charging $40 a night and then when I asked if that was the best around, I was told there was one for $35 a night. Thinking that was expensive I went out to Spot hero and found one for $12 a night only a block and a half away. When I mentioned it to the front desk agent, she just shrugged.

From the moment I checked in, my experience at the Salamander Hotel was nothing short of exceptional. Sabrina at the front desk greeted me with warmth and a genuine smile, immediately setting a welcoming tone for my stay. Charles was equally kind and always willing to assist with anything I needed. Zachary and Austin were incredibly accommodating—particularly during dinner at Dogon. After our swim, my five-year-old nephew was cold, and Austin thoughtfully brought him a blanket so he could stay warm and comfortable at the restaurant. It was such a kind and unexpected gesture. Gonzalo was a true standout. He called me in advance to confirm my check-in and followed through with a warm welcome in person. He made sure I felt heard and taken care of throughout my stay. Initially, I booked from Tuesday to Thursday, but I extended my trip three times—first to Friday, then to Saturday, and finally to Sunday—because I enjoyed myself so much. The spa experience was phenomenal. I had two full-body massages and a facial. Francesca and Dewayne, the massage therapists, were amazing, and Lisan, who provided my facial, was kind and professional. Their attention to detail and ability to make me feel completely relaxed were deeply appreciated. One of the things I was most excited about was staying at a Black-owned hotel. It was important for me to support and experience that. I was genuinely impressed with the level of service and hospitality I received. That said, I did have two small hicc