Richmond Vacation Packages

I’ll stay here again

There were no staff when we arrived to check in so I was quite disappointed that I had to check in using a machine. It’s very frustrating. We got there late at night and that’s not what we were wanting to do when we arrive late for check-in fortunately there was a very nice security guard there. I believe her name was Vanessa. She helped me with everything and was very kind so when I’m giving a five star rating to the staff, it’s strictly for her. There were no other staff in the building that I interacted with. It was the strangest hotel I’ve ever been to, but we were thankful We had a place to stay And that she made it pleasant for us

Room was great. Clean and comfortable. Nice restaurant. Staff very accommodating. Shout out to Todd Jania, and Kaitelynn. Very pleasant and helpful. One drawback. Paying for items from the snack area. No separate area for paying or charging to room. Have to pay at front desk so have to sometimes wait for someone checking in or out. Otherwise everything else outstanding. Will definitely be back.

Breakfast was superb and staff went above and beyond during our 7 day stay.

My granddaughter loved it, the rest of us not as much. It just seemed a lot of corners were cut and maybe they’re short staffed on cleaning crew. The tp was just on a rod on the wall & fell down all the time, there was flaking paint, stains on the sheets and the toilet was dirty or stained. The hvac did work well, the staff is nice and it was quiet. I’ve definitely stayed at worse places.