Search Apart Hotels in Richmond

"The stay was amazing. 10/10"

"Lady on duty at checkout ruined it. She should not be in the hospitality industry. Not a pleasant person."

"Noisy room over the air conditioning units- in room air conditioning noisy as well. View was of filthy roof . Not one piece of art or anything decorative in the room.. shower was okay but step in tub to shower which is so dated. Staff was nice, especially James . Bar service okay. Just dated property, nothing resort about it."

"Clean room. But only one of the outlets worked, so changing our phones was a pain. The room was nice. The staff was very friendly. "

"We love staying at the Elwood! Great hotel! Great breakfast at their restaurant."

"The room was very clean, and had a good mattress. The breakfast was what you expect but a little limited. The only complaint that I have was that we were placed in a room next to a suite with 6 people that had parked in front of our room, played music on their truck loud speaker and normal but loud group conversations. I had about given up on sleeping with a pillow over my head when they went to bed. The adjoining door between our rooms allowed lots of noise from the large group even with the towel stuck under it. THIS could have been avoided if the staff had put us in one of the empty rooms. There were several on our side. The staff should be trained to spread clients out instead of grouping occupied rooms."

"While I wasn’t expecting anything glamorous, the hotel was beyond disappointing. Not only was it not clean I am handicapped and the door we were told to use, even though it was claimed to be the front door was around the back of the hotel. There was no free, bottled water the washing machine I was counting on was broken, the breakfast was nonexistent, and there never appeared to be anyone around at that time for help. The microwave didn’t work, and although we got a different one the next day it was still a little frustrating again it was nothing like the pictures or the amenities that were promised in their advertising. I would never stay there again."

"Amazing stay on our road trip! An absolutely beautiful hotel with great amenities! "

"Everything went really well at this booking we really enjoyed it."