Rapone Vacation Packages

The hotel was exceptionally clean and the breakfast was ok. We had a meal there too which was good. Reception staff were really not very friendly or at all helpful when we had a problem accessing our room. Our room key card didn’t work, we were in the 9th floor at the end of a long corridor and had lots of baggage. Fortunately a cleaner was in the corridor and let us into the room and said we needed a real key from Reception. We phoned down to Reception who were very short and sharp and just said to pick it up when we went down. We picked the key up and that didn’t work either. We had no choice but to go back to Reception and they sent the maintenance man. He couldn’t get the key to work either so went himself to get another key. We had just spent two weeks in Italy in various places and people had all been very friendly and helpful. This was not the experience we had at this hotel and would not stay there again.

This is a beautiful old villa set in acres of olive trees. One couldn't ask for a more tranquil setting. The hotel is brand new and is showing signs of some work to be done. The roads are pretty rough and could use some better maintenance. This is important expecially at night when driving in and out can be a bit sketchy. We stayed in the Trulla house which is a charming traditional house away a bit from the main property. Watch your head on the low stone doorways! Overall, in a year or so, once they work out the kinks this will be a wonderful property. The surrounding area is lovely as well and there are two one-star Michelin restaurants a few kilometers in either direction.

The room was certainly not worthy of a five star hotel. Staff was hit and miss: some good, some noy.

Great location, very helpful staff. The toilet area has a glass wall that looks out on the room. A bit odd.

The location and staff are fantastic. The beach and suites are well worth the trip.