Rampart Vacation Packages

Due to the tornados that came through Chicago, our flight was delayed by a day. Our reservation was for 3 days. I called the hotel when I realized our trip to Alaska was being delayed and asked to modify the reservation from 3 days to 2 days. I was told no problem and that it would be taken care of. Imagine my surprise when I was charged for 3 days instead of the 2 days we stayed there. I feel that since I called 3 days before the day we were supposed to arrive that I should have only been charged for the 2 days we stayed. It was hard to find this place because you check in at one place, under a different name and then you go to another place under a even different name to stay. Building was run down the elevator didn't work so we had to drag our suitcases up two flights of stairs, after we finally found which side of the building we were to go. There wasn't any type of numbers outside of building to let you know where to go. Grass and flower beds were overgrown. Our room was hot without air conditioning as we only had a very small window in the door going out to a small balcony. Our stay here was disappointing. Just beware!

It was a really great introduction to Alaska. We enjoyed the great Alaska decorations in the lobby, the little colony of ducks out back, the views of the Chena River, and especially the reindeer compound. It was great to see them up close!

I thought I had secured a pet friendly room through Expedia, but apparently that was not the case. The front desk clerk gave me the option of keeping the room and letting my friend Jack sleep in my car, or take a cabin. I opted for the cabin because I know how to use an outhouse. However, there was no running water, no shower, etc. and not even a gallon of water was provided. There was face soap and make up remover packets provided, but no basin and the water in the little sink went directly into a 5 gallon bucket. I'm born and raised in Alaska so luckily, I traveled prepared with my own towel, water bottles, etc. so that wasn't a problem. I was able to access the hot springs and showers as part of my stay, but for being a resort, you'd think they'd spend a little money to make their cabins a little more pleasant. Poorly lit (two little lamps and I could only turn off one by unplugging it - broken) and the heater was super loud so I slept in a cabin at 66 degrees during the night. I went there for the hot springs, and that was nice but there were other guests in there who were loud and using the "f" word in every sentence and the facilities - since my last visit in 2022 (post Covid) have gone down in cleanliness. Next time, I'll just make a day visit and return to Fairbanks to stay.

Every aspect of our stay was great!