Rain Vacation Packages

We stayed at the resort for our 25th anniversary and we were well taken care of by the staff-everyone from the kitchen staff to the cleaning staff and front end staff. They were very kind and insured we enjoyed our stay. The views from the deck facing the vallley and lakes were surreal. They were some of the best pictures of our trip. The buffet breakfast was a nice add-on since there’s not a lot of food dining options in the Beatenberg area. It is a 15 minute drive from Interlaken, but we enjoyed the calmness of the area. The amenities, such as the gym and spa was a nice touch to the stay. I would highly recommend this resort at this price point.

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

Let me start with the positive - we stayed in room 301. The room has a million-dollar view of Grendlerwald Valley. The staff is very helpful. The property is just less than half a mile from the station. The rooms and the property are very clean. The property has an elevator. Now the cons: the hotel is located on a steep uphill, and it is impossible to reach it by walking with heavy luggage. The property should consider providing a free drop-off and pick-up from the station. When I asked for a pickup, they told me I needed to pay 50 CHF. The bathroom in the room is extremely small. You can hardly stand in the bathroom. The breakfast is good, but it's almost the same every day. Please consider making some changes every day.