Quintay Vacation Packages

The bathroom had black mold in the corners of the shower and on the tiles throughout the bathroom. They cleaned it but did not remove the mold.

Muy buena opción de hospedaje, amabilidad en el personal, excelente servicio.

Outstanding hotel. Great staff and great location

An absolute gorgeous hotel, with an outstanding staff. Had a great experience.

On arrival, we were informed that the room was not yet available. In the end we finally got into it after 5pm. The first night's sleep was fitful due to the AC not operating properly. Despite servicing the next morning, the same problem occurred the second night. In the middle of that night we were offered a temporary room to sleep in and then finally relocated to another for the third and final. night. Front line staff were sympathetic but not empowered to fix the problem. Otherwise, should note some staff that were helpful: Valentina in the business lounge, the travel concierge and the gym attendant. The business lounge refreshments both morning and evening are nicely done but the rooms in that tower are not as current as the new tower. Breakfast service in the new/main tower is uneven as is the quality. Nice quiet pool on the top of the main tower (- just above the gym). Hotel is located nearby a very large mall and a variety of restaurants though distant from the historical downtown.