Mercure Queenstown Resort

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Dates

April 2026

May 2026

2 restaurants, breakfast served - Mercure Queenstown Resort (Queenstown)

In-room safe, individually furnished, desk, blackout drapes - Mercure Queenstown Resort (Queenstown)

Aerial view - Mercure Queenstown Resort (Queenstown)

Bar (on property) - Mercure Queenstown Resort (Queenstown)

Indoor wedding - Mercure Queenstown Resort (Queenstown)

Nestled near Lake Wakatipu, Mercure Queenstown Resort offers an eco-friendly retreat with a coffee shop and lush garden. Enjoy the hotel's two on-site restaurants for breakfast and dinner, or unwind in the sauna or spa tub after a day of skiing via the ski shuttle.

Excellent

Popular amenities

Hot tub
Free WiFi
Air conditioning
Gym

Room options

Check availability for these dates

Tonight

Mar. 19 - Mar. 20

Tomorrow

Mar. 20 - Mar. 21

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Room, 1 King Bed, Garden View

Very good

Garden view
256 sq ft
1 bedroom
Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds, Lake View

Wonderful

Lake view
312 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Lake View

Good

Lake view
301 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed, Lake View

Lake view
301 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double Room, 2 Double Beds, Garden View

Wonderful

Garden view
267 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Lake View

Good

Lake view
299 sq ft
1 bedroom
Sleeps 3
1 King Bed

About the area

Located in Fernhill, a neighborhood in Queenstown, Mercure Queenstown Resort is in the suburbs and near the beach. The area's natural beauty can be seen at Lake Wakatipu and Bob's Peak, while Kiwi and Birdlife Park and Queenstown Gardens are popular area attractions. Skyline Queenstown and Onsen Hot Pools are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Visit our Queenstown travel guide

Sainsbury Road, Queenstown, 9300

What's nearby

Skyline Queenstown
3 min drive - 1.9 km
Kiwi and Birdlife Park
3 min drive - 1.9 km
Queenstown Gardens
3 min drive - 2.2 km
TSS Earnslaw Steamship
3 min drive - 2.3 km
$Bob\'s Peak which includes mountains, an aircraft and general coastal views$
Bob's Peak
10 min drive - 2.6 km

Getting around

Queenstown Intl. Airport (ZQN)
17 min drive

Restaurants

Smiths Craft Beer House
3 min drive
Heritage Queenstown
6 min walk
Saigon Kingdom
3 min drive
Finz
3 min drive
Mrs. Ferg Beach Street
4 min drive

About this property

Mercure Queenstown Resort

Upscale family-friendly hotel near Lake Wakatipu

Located close to Bob's Peak and Queenstown Gardens, Mercure Queenstown Resort provides a terrace, a coffee shop/cafe, and a garden. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and laundry services
Multilingual staff, tour/ticket assistance, and an elevator
A front-desk safe, 3 meeting rooms, and a 24-hour front desk
Guest reviews give top marks for the helpful staff

Room features

All 148 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free internet and safes.

Extra conveniences in all rooms include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
50-inch LCD TVs with satellite channels
Mini fridges, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property

This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Hot tub
Free WiFi
Restaurant
Breakfast available

CA $277 total

includes taxes & fees

Mar 27 - Mar 28

Compare similar properties

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transportation

Ski shuttle (surcharge)
Uncovered self parking on site (NZD 15 per night)
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 32 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Rises Restaurant
South Eatery Restaurant

Things to do

Children's pool
Gym
Hot tub
Outdoor pool
Private wine tours
Sauna
Ski storage
TV in common areas
Wine tours

Family friendly

Children's pool
In-room crib
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

24-hour business center
3 meeting rooms
3,272 square feet of conference space

Outdoors

Garden
In the mountains
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

50-inch LCD TV with satellite channels

Food and drink

Champagne service
Coffee/tea maker
Limited room service
Mini-fridge

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 65.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately NZD 32 per person
Uncovered self parking fee: NZD 15.00 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 65.0 per night
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Mercure Queenstown

Mercure Queenstown Resort

Mercure Queenstown Queenstown

Mercure Resort Queenstown

Queenstown Mercure

Queenstown Mercure Resort

Mercure Hotel Queenstown

Mercure Resort Queenstown Hotel Queenstown

Mercure Queenstown Resort Hotel

Mercure Queenstown Resort Queenstown

Mercure Queenstown Resort Hotel Queenstown

Frequently asked questions

Does Mercure Queenstown Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Mercure Queenstown Resort?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Mercure Queenstown Resort on Mar 29, 2026 start from CA $234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Queenstown Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 15.00 per night.

What time is check-in at Mercure Queenstown Resort?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Queenstown Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Queenstown Resort located?

Conveniently located near the ski slopes, this Fernhill hotel is in the mountains within 2 mi (3 km) of Lake Wakatipu, Kiwi and Birdlife Park, and Skyline Queenstown. Queenstown Gardens and Bob's Peak are also within 3 mi (5 km).

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Mercure Queenstown Resort Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities

Verified

10/10 Excellent

Tiffany

Mar 6, 2026

Oct 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast buffet very good, food changed over well before emptied to keep hot food fresh, spectacular views from both restaurants and our room. All the staff were exceptional and well trained in hospitality. We received a personal message on booking and a birthday surprise in our room. Fern Hill was a great location up high with uninterrupted views and away from busy roads but a short 3 minute drive to town.

Great location, 4 minutes drive to the city centre. Great amenities and ensure you get lake/mountain views as it’s spectacular. Nice food and happy hour drinks

Stayed 2 nights in May 2025

Verified

10/10 Excellent

Admir

Sep 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mercure Queenstown Resort

Choose dates to view prices

Photo gallery for Mercure Queenstown Resort

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

View all photos for Superior Room, 2 Queen Beds, Lake View

Superior Room, 2 Queen Beds, Lake View

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

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About the area

What's nearby

Getting around

Restaurants

About this property

Mercure Queenstown Resort

Awards and affiliations

Similar properties

Copthorne Hotel and Resort Queenstown Lakefront

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Reviews

Mercure Queenstown Resort Reviews

Excellent

8.8

8.4

9.0

8.2

Reviews

10/10 Excellent

Tiffany

Tiffany

10/10 Excellent

Basil

Basil