Puerto Castilla Vacation Packages

Conveniently located, at a walking distance from El Prado, shopping, dining and local markets. Excellent neighbourhood. The hotel is quiet and the staff very helpful. The room is pleasantly decorated and impeccable! Very safe place that would recommend to anyone including inexperienced travelers. Last but not least, very affordable for such a great neighbourhood!

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The room was clean, comfortable, and equipped with all the amenities you could need. The hotel is located in a trendy neighborhood with plenty of great eats and shops. Also convenient access to the metro, making it easy to get around.

I loved this place: clean, well-designed, great location, great staff.

Probably the worst bed I have ever slept in — it was actually more comfortable to sleep on the floor. My whole family was surprised at how hard the beds were. Unfortunately, we also all suffered from food poisoning on the first day after eating at the restaurant and were very sick by the time we returned home. On a positive note, some of the staff were brilliant. They even sent me a piece of an amazing cheesecake for my birthday and were generally very helpful, although a couple of staff members had a poor attitude. Other than that, the hotel itself is beautiful. However, my last stay was nicer for some reason — the rooms were prettier, and the beds were better. When I asked, I was told that the beds had been changed since my last visit. The location is spectacular, and the lobby and small garden terrace are lovely. The tea and desserts are fantastic, but the main food could be better, especially for a Michelin guide restaurant.