Proleb Vacation Packages

The staff were all lovely and everything was very clean and new throughout which was great. We were disappointed with the facilities considering that this is marketed as 4 star hotel. This is a B&B with basic continental breakfast. If you are OK with that then I don't think you will be at all disappointed. Don't expect a 4 star hotel though. Reception and front door are locked after 7pm and there were no hot drinks facilities in the rooms and just a very basic TV.

This is an amazing hotel. From the check in where you get personal attention from Ulrike and have all questions answered over a glass of sparking wine or tea, to the magnificent rooms, to the wonderful in house restaurant. The location in the old town could not be better. A few minutes walk to the cable car up to the fortress, to the many shops in the old town. Walking bridges are also not far away if you want to walk to the other side of town across the river. If you can book a room on the fourth floor at the top with access to your own roof top sitting area. This is one of the best small hotels I have ever stayed at. Ulrike organised us taxis when needed, and she also organised the ‘Sound of Music’ tour for us - which by the way was a lot of fun, even if you are not a super fan of the movie.

Great experience from the moment i checked in. Staff were very welcoming and explained the attractions surrounding the hotel. The location of this hotel is excellent as it is literally walking distance to key tourist spots. Many restaurants nearby and beautiful sceneries all around. The room arranged for us (i believe it was upgraded) is spacious, clean, comfortable and amenties are comprehensive. Rooftop bar is great too ! Highly recommend this hotel !

In every area, our stay exceeded our expectations. Definitely get the romantic dinner for two: most exquisite meal we've ever had. Each course was phenomenal. Spa facilities were world class with fantastic view of Alps. Skip the outdoor pool; it was freezing cold. Bed and bedding was very comfortable. After working 20 years in surgery, I have very high standards for cleanliness: A here. Highly recommend.