Presteigne Vacation Packages

Staff were very good

The room was very clean. The property is showing its age.

Great property, very quiet location, lots of golfers on the coarse so guess its good to (not a golfer). Food was amazing (though a little pricey) and the staff were incredible. With a nice bonus of a live act in the bar on Saturday night. The only let down was the pool etc. Locker rooms in need of some TLC, the pool was absolutely freezing and the steam room didnt seem to be working. All in all though a nice hotel, in a quiet area to get away from it all.

An older hotel, some rough edges but clean, comfortable, well-enough appointed, helpful staff. Second stay.

Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed there was one. Reception greeting and check out was very minimal with no interaction other than was absolutely necessary so no feeling of being welcome or valued. Not somewhere I would stay again.