Potocause Vacation Packages

Son muy serviciales tratan de complacerte en todos ,todos los días limpiaban nuestra habitación y cambian las toallas ,nos preparaban meriendas para las excursiones en caso de salir antes del desayuno la verdad no tuve ninguna queja

Overall the property was great and I would definitely stay here again when I return to Machu Picchu. I was really happy with this hotel. The room was clean and beds were very comfortable. Not many amenities provided but this is understandable being we are in the mountains. Staff was very nice and helpful. The front desk was not staffed the hours I walked by, but the restaurant staff could handle double duty if needed. They did meet me at the train station and escort me to the hotel. Which we above and beyond. As for the surroundings. There were plenty of restaurants and bars near by, lots of shopping and scenic tours you can do. This was a great hotel, I do recommend!

My husband asked for a wake up call that didn’t happen until 40 minutes later. Bathroom is dimly lit. Room is tiny. Book a room on riverside because front of hotel faces train track. River is loud so it will drown out train noise. First floor is pleasant with nice dining room. Hotel is very close to where train enters town.

There was too little staf to help in the restaurant, the brunch was great but the food kept on running out with a long time to be replaced.

Amazing place, photos don’t do it justice. It’s much more beautiful in person. The restaurant is amazing. A little off the beaten path, a very quiet stay.