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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, desk, iron/ironing board, free cots/infant beds

Guest reviews

4.3 out of 5 Excellent
874 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPlaya de Palma5 min walk
Popular LocationPalma Aquarium20 min walk
AirportPalma de Mallorca (PMI)8 min drive
Popular LocationEl Arenal Beach11 min drive

Choose dates to view prices

  • Family Room, Balcony (2+1)

    4.4/5 guest room rating

    Room amenities

    • 560 sq ft
    • Resort view
    • Sleeps 3
    More detailsFamily Room, Balcony (2+1)
  • Basic Double Room

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsBasic Double Room
  • Family Room, Balcony, Pool View (2+2)

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    More detailsFamily Room, Balcony, Pool View (2+2)
  • Double Room, Balcony

    4.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Resort view
    • Sleeps 2
    More detailsDouble Room, Balcony
  • Double Room, Balcony, Pool View

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsDouble Room, Balcony, Pool View
  • Family Room, Balcony, Pool View

    4.4/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 4
    More detailsFamily Room, Balcony, Pool View
  • Double Room, Balcony, Garden View

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsDouble Room, Balcony, Garden View
  • Double Room Single Use, Balcony

    4.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Resort view
    • Sleeps 1
    More detailsDouble Room Single Use, Balcony
  • Family Room, Balcony

    4.8/5 guest room rating

    Room amenities

    • 474 sq ft
    • Resort view
    • Sleeps 4
    More detailsFamily Room, Balcony
  • Family Room, Balcony (2+2)

    4.8/5 guest room rating

    Room amenities

    • 559 sq ft
    • Resort view
    • Sleeps 4
    More detailsFamily Room, Balcony (2+2)

About this area

Playa de Palma

Located in Playa de Palma, Iberostar Cristina is near the beach. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Palma Aquarium and Aqualand El Arenal are popular area attractions. Travelling with kids? Consider Katmandu Park and Marineland Mallorca. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Playa de Palma travel guide
View in a map
Popular Location

What's nearby

  • Playa de Palma - 5 min walk
  • Palma Aquarium - 20 min walk
  • FAN Mallorca Shopping - 6 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 8 min drive
  • El Arenal Beach - 11 min drive

Getting around

  • Intermodal Station - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • AirportPalma de Mallorca (PMI) - 8 min drive

Restaurants

  • Es Molins — 1 min walk
  • El Patio - 6 min walk
  • Ginger Beach - 6 min walk
  • My Thai - 6 min walk
  • Sa Barca - 8 min walk

About this property

Iberostar Cristina

Beach spa retreat, walking distance from Playa de Palma
At Iberostar Cristina, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 405 rooms offer free WiFi, balconies and TVs with satellite channels. Guests will also find minibars, hairdryers and showers.
Iberostar Cristina offers 405 forms of accommodation with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower.

This Playa de Palma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sensations. Services include Thai massages and body treatments.

All-inclusive details

All-inclusive room rates at Iberostar Cristina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Free nearby parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 per person
  • All buffet meals, snacks and beverages included
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Spa

  • Body treatments
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe (surcharge)
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Iberostar Cristina Hotel Playa de Palma
Iberostar Cristina Hotel
Iberostar Cristina Playa de Palma
Iberostar Cristina
Iberostar Cristina Playa De Palma, Majorca
Iberostar Cristina Playa De Palma Majorca
Iberostar Royal Cristina Hotel Playa De Palma
Iberostar Hotel Royal Cristina
Iberostar Cristina Hotel
Iberostar Cristina Playa de Palma
Iberostar Cristina Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Iberostar Cristina and receive a full refund?
Yes, Iberostar Cristina offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Cristina cancellation policy on our site for more details about any exclusions or requirements.
Does Iberostar Cristina have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Iberostar Cristina pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Cristina?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Iberostar Cristina?
Check-in is from 2 PM to anytime.
What time is check-out at Iberostar Cristina?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Iberostar Cristina?
Some rate plans available at this hotel are all-inclusive.
Where is Iberostar Cristina located?
This family-friendly Playa de Palma hotel is located near the beach, within 1 mi (2 km) of La Porciuncula Church, Playa de Palma and Palma Aquarium. El Arenal Beach and Port of El Arenal are also within 3 miles (5 km).
4.3
Excellent
5 - Excellent
409
4 - Good
359
3 - Okay
84
2 - Poor
14
1 - Terrible
8

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fonsito’s favorite
Great value for money. Excellent breakfast and dinner. Close to many golf courses and to Palma.
Stayed 2 nights in Feb 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
I asked for a quiet room. Of course, I was given one just above where the band was playing. So then I had to move rooms, which at first seemed fine. Then the WIFI wasn't working in the new room, and the heat was insanely hot on the 5th floor. The staff sent someone to fix it, who said the vent was closed. But this did not fix it, and so had to have the windows open and so was stuck with the loud bar music again. The wifi was now broken in the whole hotel, and then the phones were not working, so I had to walk down to the reception almost 3 times. Next morning, Sunday, of course they started cleaning really early in the morning right outside my door, so then I had to get up. I went down to breakfast, and when I came up my room key was not working and my devices could not be charged, and so then I had to go back to reception to get the key recharged. The wifi could not be fixed. When checking out I reported the lack of air issue again to the reception, but then they were in denial, and insisted that there was no air during the winter. I just gave up at that point and was glad to check out of there. Definitely no-one makes you feel welcome, and this is definitely a resort type place, and not for a business traveler. It looks clean in the pictures, but is basically a broken hotel. Breakfast choices were good - that is all I have to say.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel!
Beautiful family hotel with all amenities and services you could want. Very close to the beach and local shops. Very safe location. Kids also had access to outdoor playground and tennis courts. Buffet meals were amazing with excellent staff and service.Kids club also amazing.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good food choice and excellent location
Stayed 3 nights in Dec 2019

1/5 Terrible

Travelled with family and small children
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
The service was absolutely horrible. On many occasions staff completely ignored minor requests at the main bar. 1 bar man took my wife’s order and completely disregarded the order and told her to go sit down. Moments later he poured another persons drink and handed to him even though he came after. She complained to management and they failed to take any action or even try to make amends. Also pool was closed without any notification. We have visited many luxury resorts around the globe and this resort was definitely at the bottom of our list. We would never visit this resort again nor would we book with Iberostar again.
Stayed 5 nights in Dec 2019

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