Overview of Hotel Palma Mazas

Photo gallery

Beach nearby, white sand, 20 beach bars
Seasonal outdoor pool
Blackout drapes, linens
Blackout drapes, linens

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationAqualand El Arenal6 min walk
    Popular LocationPort of El Arenal11 min walk
    Popular LocationCaló de Sant Antoni13 min walk
    AirportPalma de Mallorca (PMI)8 min drive
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About this area

El Arenal

Located in Playa de Palma, Hotel Palma Mazas is in the entertainment district and near the beach. While the natural beauty of El Arenal Beach and Playa de Palma can be enjoyed by anyone, those looking for an activity can check out Port of El Arenal. Aqualand El Arenal and Marineland Mallorca are also worth visiting.
Visit our El Arenal travel guide
Popular Location

What's nearby

  • Aqualand El Arenal - 6 min walk
  • Port of El Arenal - 11 min walk
  • Caló de Sant Antoni - 13 min walk
  • Sa Cova Baixa - 16 min walk
  • Es Calonet des Fornàs - 17 min walk

Getting around

  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • AirportPalma de Mallorca Airport (PMI) - 8 min drive


  • Casa do Pulpo — 6 min walk
  • Piccolo Sogno — 9 min walk
  • Blues Bar — 9 min walk
  • El Nilo — 10 min walk
  • Varadero — 10 min walk

About this property

Hotel Palma Mazas

Hotel with free breakfast, walk to Aqualand El Arenal
Along with 20 beach bars, this hotel has a poolside bar and WiFi in public areas. Buffet breakfast is free. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. All 106 rooms offer balconies or patios, TVs, and phones.
Hotel Palma Mazas offers 106 accommodations with blackout drapes/curtains. Rooms open to balconies or patios. Bathrooms include bathtubs or showers and designer toiletries. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 9:00 AM–10:00 AM
  • 20 beach bars and 1 poolside bar

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Seasonal outdoor pool


  • Elevator
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish


  • Garden
  • Terrace


  • Designated smoking areas

Room amenities


  • Blackout drapes/curtains
  • Heating
  • Linens


  • Bathtub or shower
  • Designer toiletries
  • Towels


  • TV

Outdoor space

  • Balcony or patio


  • Local maps
  • Phone

See similar properties



Check-in from 2 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from September 1 2020 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: EUR 4 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a nominal daily fee for use of the safe-deposit box at the front desk. A refundable keys deposit is required at check-in.
Property Registration Number HPM 1925

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8:30 AM to 9:30 PM

Property is also known as

Hotel Palma Mazas Arenal
Palma Mazas Arenal
Palma Mazas El Arenal
Hotel Palma Mazas El Arenal, Majorca
Hotel Palma Mazas Playa de Palma
Palma Mazas Playa de Palma
Hotel Palma Mazas Hotel
Hotel Palma Mazas Playa de Palma
Hotel Palma Mazas Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Hotel Palma Mazas and receive a full refund?
Yes, Hotel Palma Mazas offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palma Mazas cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Palma Mazas have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:30 AM–9:30 PM.
Is Hotel Palma Mazas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Palma Mazas?
There is free parking nearby.
What time is check-in at Hotel Palma Mazas?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Palma Mazas?
Check-out is at noon.
Where is Hotel Palma Mazas located?
Situated near the airport, this hotel is within a 15-minute walk of Aqualand El Arenal, El Arenal Beach, and Port of El Arenal. Playa de Palma is 0.8 mi (1.3 km) away.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good. The only thing i can say is that there was no fan nor aircon in the room. And hard beds.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. Great service with clean rooms. After check out we were able to leave our bags and even come back for a shower. A wide variety of basic food. Close to restaurant and beach. Would go back in a heartbeat.
Stayed 6 nights in Aug 2019

3/5 Okay

Happy face iconLiked: Property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness, staff & service
Stay was ok. Rooms where not that clean there was hairs in the toilet seat and shower wall also in the bed. There was dust in the mirror. One time at breakfast we where told to leave because she needed to close even though there was still ten minutes for closure. There was an old gentleman in the kitchen at dinner time that was really nice and always smilling. If everyone was like him it would had been perfect stay.
Stayed 4 nights in May 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The quality of the rooms matches the price, do not expect super lux but it's really good for what we paid for a weekend
Stayed 3 nights in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had a lovely holiday at the hotel Palma mazas the hotel was spotless and the staff were very friendly and would do anything to help I would recommend this hotel and will definitely stay here again
Stayed 1 night in Apr 2019