Title: Hotel Riu Vistamar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Vistamar - All Inclusive Ocean breezes and entertainment await at this all-inclusive retreat with live shows, delicious meals, and poolside relaxation on sun loungers. ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/0f11c673.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, Balcony, Sea View | View from room](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/0b4e14a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/5f93e624.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/cf7fea9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/04f950b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Vistamar - All Inclusive, near Amadores Beach, offers a lively vacation with a breakfast buffet. Guests cool off in outdoor pools, grab drinks at the poolside bar, and enjoy evening concerts. Active visitors enjoy on-site biking, basketball, and shopping. 8.6 Excellent ## Popular amenities - All-inclusive - Bar - Parking available - Breakfast included - Pool - Gym ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4349859&PinnedHotelID=4349859&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![View from room](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/52971280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony, Sea View 8.4 Very good 18 reviews ### Highlights Balcony Air conditioning Mini-fridge TV Ceiling fan Eco-friendly toiletries Hair dryer Private bathroom - 301 sq ft - Sea view - Sleeps 2 - 2 Large Twin Beds ![Standard Single Room, Balcony, Sea View | View from room](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/6fb47942.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Balcony, Sea View 9.4 Exceptional 6 reviews ### Highlights Balcony Air conditioning Mini-fridge TV Ceiling fan Eco-friendly toiletries Hair dryer Private bathroom - 226 sq ft - Sea view - Sleeps 1 - 1 Double Bed ![Junior Suite, Balcony, Sea View | View from room](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/0b4e14a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, Sea View ### Highlights Balcony Air conditioning Mini-fridge TV Ceiling fan Eco-friendly toiletries Hair dryer Private bathroom - 452 sq ft - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Junior Suite, Sea View (Large Balcony)](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/457959a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View (Large Balcony) ### Highlights Balcony Air conditioning Mini-fridge TV Ceiling fan Eco-friendly toiletries Hair dryer Private bathroom - 301 sq ft - Sea view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4350000/4349900/4349859/52971280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Sea View (Sofa Bed) 7.2 Good 5 reviews ### Highlights Balcony Air conditioning Mini-fridge TV Ceiling fan Eco-friendly toiletries Hair dryer Private bathroom - 323 sq ft - Ocean view - Sleeps 4 - 2 Large Twin Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMogan-Hotels-Hotel-Riu-Vistamar-All-Inclusive.h4349859.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMogan-Hotels-Hotel-Riu-Vistamar-All-Inclusive.h4349859.Hotel-Information) ## About the area Located in Mogan, Hotel Riu Vistamar - All Inclusive is near the beach. Anfi Tauro Golf Course and Mogan Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Amadores Beach and Puerto Rico Beach. Traveling with kids? Consider Lago Taurito Water Park and Angry Birds Activity Park. With scuba diving, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water. [Visit our Puerto Rico travel guide](https://www.expedia.ca/Puerto-Rico.dx182374) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.78861%2C-15.72164&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ej8Sjoa7Mw_s3fc9Ge-uTK8K8KI=) Avenida de la Cornisa, s/n, Mogan, Gran Canaria, 35130 ### What's nearby - Amadores Beach - 8 min walk - 0.8 km - Puerto Rico Marina - 19 min walk - 1.6 km - Puerto Rico Shopping Center - 19 min walk - 1.6 km - Playa del Cura - 1 min drive - 1.2 km - Anfi Tauro Golf Course - 3 min drive - 1.9 km ### Getting around - Gran Canaria Airport (LPA) - 42 min drive ### Restaurants - ‪Pubamarre - ‬5 min drive - ‪Sunset Resturant Puerto Azul - ‬12 min walk - ‪Casa Italia - ‬5 min drive - ‪Barbacoa Show Bar & Restaurant - ‬8 min walk - ‪Paraiso Beach - ‬5 min drive ## About this property ### Hotel Riu Vistamar - All Inclusive Upscale all-inclusive property near Puerto Rico Beach Close to Amadores Beach and Playa del Cura, Hotel Riu Vistamar - All Inclusive provides a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy fitness classes, basketball, and cycling at this property. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site. Additional perks include: - 2 outdoor pools and a children's pool, along with sun loungers - Bike rentals, self parking (surcharge), and an electric car charging station - Babysitting (surcharge), a front-desk safe, and evening entertainment - An elevator, multilingual staff, and beach umbrellas - Guest reviews speak highly of the helpful staff Room features All 475 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and showers - TVs with satellite channels - Wardrobes/closets, balconies, and mini fridges ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet meals, snacks, and beverages included ### Land activities Fitness facilities Volleyball Kids club ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1530000/1527000/1526902/04baa838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mogan Princess & Beach Club- All Inclusive Mogan - Pool - Breakfast included - All-inclusive - Kids pool 8.4 Very good 698 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1526902&PinnedHotelID=1526902&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/17000000/16090000/16085800/16085753/b363a0c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Resort & Spa, Gran Canaria Mogan Mogan - Pool - Hot tub - Spa - 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Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - 2 bars/lounges - 3 restaurants - A poolside bar ### Restaurants on site - Amadores - Kai - Sea Breeze - Sports Bar - Sunset ### Things to do - 2 outdoor pools - Basketball - Bicycle rentals - Bicycle storage - Children's pool - Concerts/live shows - Evening entertainment - Fitness classes - Free children's club - Gym - Playground - Shopping ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Mini-fridge - Playground ### Conveniences - 24-hour front desk - Safe at front desk - Water dispenser ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Outdoors - Beach loungers - Beach umbrellas - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 5 floors - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Mini-fridge ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.16 per person, per night We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: EUR 9 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number H-35/1/0000246 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Guests under 16 years old are not allowed in the fitness facility ### Property is also known as ClubHotel Riu Vistamar ClubHotel Riu Vistamar All Inclusive ClubHotel Riu Vistamar All Inclusive Mogan ClubHotel Riu Vistamar Mogan Riu Vistamar All Inclusive Riu Vistamar ClubHotel Club Hotel Riu Vistamar Clubhotel Riu Vistamar Hotel ClubHotel Riu Vistamar All Inclusive Hotel Hotel Riu Vistamar Mogan Riu Vistamar Mogan Riu Vistamar Hotel Riu Vistamar All Inclusive Mogan Hotel Riu Vistamar All Inclusive Riu Vistamar All Inclusive Mogan All-inclusive property Hotel Riu Vistamar - All Inclusive Mogan Mogan Hotel Riu Vistamar - All Inclusive All-inclusive property All-inclusive property Hotel Riu Vistamar - All Inclusive Hotel Riu Vistamar - All Inclusive Mogan Riu Vistamar All Inclusive ClubHotel Riu Vistamar All Inclusive Hotel Riu Vistamar Riu Vistamar Inclusive Mogan Riu Vistamar Inclusive Mogan Hotel Riu Vistamar - All Inclusive Mogan Hotel Riu Vistamar - All Inclusive All-inclusive property Hotel Riu Vistamar - All Inclusive All-inclusive property Mogan ## Frequently asked questions ### Does Hotel Riu Vistamar - All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Hotel Riu Vistamar - All Inclusive? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Vistamar - All Inclusive on Oct 9, 2025 start from CA $459.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mogan-Hotels-Hotel-Riu-Vistamar-All-Inclusive.h4349859.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Riu Vistamar - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Riu Vistamar - All Inclusive? > Self parking is available for EUR 9 per day. Limited spots are available. ### What time is check-in at Hotel Riu Vistamar - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Hotel Riu Vistamar - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Hotel Riu Vistamar - All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball. ### Where is Hotel Riu Vistamar - All Inclusive located? > This family-friendly Mogan property is located by the sea, within 1 mi (2 km) of Puerto Rico Beach and Amadores Beach. Playa del Cura and Angry Birds Activity Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Riu Vistamar - All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 390 8 - Good 325 6 - Okay 78 4 - Poor 25 2 - Terrible 15 ### 8/10 Good #### Dilek Jul 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great. ##### Dilek Stayed 13 nights in Jun 2025 ### 8/10 Good #### Duncan Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views from bedroom balconies. Very clean and staff friendly and efficient. ##### Duncan Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Maxence Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel, would recommend. ##### Maxence Stayed 6 nights in Sep 2023 ### 6/10 Okay #### Roger Slettli Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All in all - just ok Quite alot of noice in the food area. We all got sick after being there, so we did not dare to eat in the all inclusive all week. ##### Roger Slettli Stayed 6 nights in Mar 2025 ### 4/10 Poor #### A Jun 4, 2025 Liked: Room comfort Disliked: Cleanliness They are keen to change the towels and sheets but the rooms didn't seem particularly clean. At meals they are very friendly and rush to clear away plates even before you have finished, but trying to get water or warm coffee often took a while, and replacement cutlery was hard to come by and ran out half way through meals. My wife had a couple of bouts of vomiting and I gather that several families on different floors had a similar experience. I found all staff friendly, willing and helpful. Food was plentiful, though a little repetitive and tended to get cleared away so late arrivals had a poorer selection. ##### A Stayed 9 nights in May 2025 ### 10/10 Excellent #### Verified traveller Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good stay, friendly staff, good location, various and tasty food ![](https://a.travel-assets.com/ugc/hotel-reviews/94E8DFB2E732A1AD3A0568BC3AA3F7D4D6BA6F6F1690739526368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Jose Jul 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### Jose Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Victor (Vic) Mar 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All the staff were extremely helpful and friendly. ##### Victor (Vic) Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Andrew Mar 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food choices were excellent with wide variety to suit all tastes Good value for money ##### Andrew Stayed 12 nights in Feb 2023 ### 10/10 Excellent #### Elisabeth Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply the best choice Wonderful, we enjoyed everything. Another class that is worth a little extra pay. We just loved the food and all these choices of juice for breakfast. 👌 ##### Elisabeth Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Louise Thorup Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hosts and great food. Good service in all areas. Always smiling, welcoming and knowledgeable hosts and serving staff. The employees who are responsible for the miniclub etc. deserve a particularly high praise. Unfortunately, there were quite frequent outages on our room TV, but it was tolerable. In the rooms on the 1st floor, the view is unfortunately very disturbed by safety nets in relation to the rocks. ##### Louise Thorup Stayed 7 nights in Dec 2024 ### 8/10 Good #### Nusha Dec 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Nice Hotel, staff and good food. ##### Nusha Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Rebecca Jan 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very impressive. Amazing views. Staff were superb. Never felt like they were short staffed despite hotel being fully booked. Will be coming back! ##### Rebecca Stayed 4 nights in Jan 2023 ### 4/10 Poor #### Cynthia Apr 23, 2024 Disliked: Staff & service What I didn’t like about the property was that the air condition was turned off and it was monitored and sent to a specific temperature. The food was good. The room size was good as well. I also didn’t like that transportation to the beach Cut off times were early. ##### Cynthia Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Justas Jun 13, 2024 Disliked: Property conditions & facilities Rude not helpfully reception, food was terrible. Everything not fresh. Got food poisoning. Rooms old. Staff not friendly with kids at all. Worst place ever i been staying ##### Justas Stayed 9 nights in Jun 2024 ### 2/10 Terrible #### Nicolai May 31, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Extremely disappointing Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct the mistake. Worst of all, they withheld our passports until we paid the extra charge. This felt like blackmail and is completely unacceptable. The staff were arrogant, inflexible, and not service-minded at all. We were simply told to contact Hotels.com, while the hotel refused to take any responsibility or offer any support. We travel frequently and have never encountered anything like this. RIU Vistamar should seriously reconsider their approach to customer service and staff attitude. We will definitely not return. ##### Nicolai Stayed 7 nights in May 2025 ### 8/10 Good #### Franco Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful view. Limited restaurant options. Closed most nights of the week. Only buffets available. Issues with 1st floor view. Should specify as their is netting ##### Franco ### 10/10 Excellent #### Cat Aug 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools and sun lounging areas are up high so had a nice refreshing breeze most days. Lots of shade available to avoid midday sun. Staff are very warm and always helpful. There’s an outside terrace for the main restaurant which overlooks the beach and I really enjoyed all the food. Rooms are nicely laid out with a balcony. But if you smoke on the balcony it’s goes into to your neighbours air con….so please don’t! ##### Cat Stayed 14 nights in Aug 2022 ### 4/10 Poor #### David Mar 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The food was not to a standard I would expect. It was warm rather than hot and very bland without the usual choice. This is not a hotel for someone that does not do stairs ##### David Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Jonathan Feb 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We are a young family infant and 4 year old. Traveling mid January to escape the cold weather in Ireland and the long January blues. When we arrived the hotel charged us an extra €450 ish because they claim the Expedia booking was for 2 infants and that I had 1 infant and 1 child. Hotel or Expedia would not except responsibility and said it was a technical error so muggins just had to pay it. Was definitely something going on because I talked to another Irish couple with 2 kids and the exact say scenario with them. There was a vomiting bug in the hotel and 3 of us end up catching it was absolutely horrific. The drinks menu had a limited choice and you couldnt buy anything extra that wasn’t on the list. The buffet was poor and a lot of cross contamination going on with the chefs and the food not nice to see after a bug so we end up just eating out in restaurants the whole time after that. If your in a wheelchair or have kids in prams forget about it because it’s 2 lifts and a walk across the main pool and out to the steepest hill in the world to the kids pool and kids club madness. No kids mini disco after dinner because not enough kids in the place only a sea of grey. In short if you have kids and are used to a particular standard from all inclusive holidays stay well clear of this place. All the gym was disgraceful and not a real Rui hotel very poor ##### Jonathan Stayed 14 nights in Jan 2025 ### 2/10 Terrible #### Jonathan Sep 2, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Beautiful hotel to look at - but as often is when you look closer behind the beauty you really see what is there. Reception staff on the whole excellent, staff beyond there can’t comment as interactions were limited. Food is extremely repetitive and extremely bland. No variation and for the price it certainly is not worth the money paid. Drinks are the same, pre made syrup cocktails - only good bar is the sports one where they treat you well and offer better drinks. Had 2 days in bed with a bad stomach - wouldn’t wish to comment on the cause. Room itself looks great. Except paper peeling off the ceilings and a never ending issue with the shower tray filling up to ankle height no matter how long you’re in the shower meaning you feel disgusting even when getting out. Beds were made daily but don’t believe they were cleaned or swept thoroughly. Found tiny bugs on the final day as a straw to break the camels back. Had to book this hotel last minute due to my original one cancelling and paid £550 more to go here - for £2760 for a week I would expect a hell of a lot more. An awful stay overall. Best part about it was the fantastic weather and views provided from the hillside position of the hotel. ##### Jonathan Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### sebastien Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vraiment chouette tres propre nourriture très bonne le seul truc il faut un véhicule pour visiter car loin de tout Vue extraordinaire ![](https://a.travel-assets.com/ugc/hotel-reviews/31ffd94f-5905-411b-baf0-61077643510b-1756208096218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sebastien Stayed 12 nights in Aug 2025 ### 10/10 Excellent #### Nixan Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super Aussicht ##### Nixan Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### VLAD Jul 26, 2025 ##### VLAD Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Michael Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir kommen immer wieder gerne. Die Auswahl an Speisen wie auch das gesamte Team sind einfach hervorragend. 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