Pine Ridge Vacation Packages

Jackson and Mr. John greeted me when I walked in and made me feel like I was family. These two always raise the bar on expectations when I stay at other Hotels.

Great resort. Beautiful beach. Great restaurant. Close to 5th Ave South

The property is beautiful, the swimming pools are perfect for kids, especially the lazy river, the private island is accessible for free and you need to book it via phone in advance. (The day before). The rooms we got (villa) was outdated and the kitchen was not clean, lock for the patio was broken in the master bedroom. Beds were clean. We didn’t try the bar/restaurant.

The beach view was very nice but during the entire time we were there people had to stay out of the water due to large amounts of seawood in the water and piled along the shore. The resort did nothing to try to clean up the beach.We drove up to Captiva and the water and beach were pristine. The girl at the front desk was totally uninterested when we checked in. Didn't explain anything about the resort. There was no information in the room about the restaurant, pool hours, how to call the front, etc. We had a mediocre dinner at the pool bar. Food was so so but service was terrible. Better places to eat on the island. The air conditioner stopped cooling during our last night there. When we checked out I told the front desk about it and she said I'm sorry. I asked for some credit on my bill. After talking to the manager they decided to give me a credit for our 2 bar drink charge. I suggested they credit the dinner charge instead and finally agreed on that. Beware that when you book it says they have beach loungers and umbrellas. It looks like they are complimentary and the cabanas have a charge. They want $40 a day for 2 loungers and an umbrella. Lucky we brought our own. Not sure we would stay here again.

A birds eye view of activity below from our balcony: shops & restaurants, live music & people strolling by enjoying the sunset on the beach. Silence inside. Super comfy beds. Great kitchen. Highly recommend for a perfect getaway!