Phoenixville Vacation Packages

Great hotel , clean and the but it's old hotel and they are renovating . MY TIP IS TO ASK FOR THE ROOM WHICH IS AWAY FROM THE ELEVATOR AND QUITE ROOM. So I called I called the front desk before I came and made sure I had a room which is quite. Super friendly staff . Would recommend this hotel stay during my FIFA visit and it's in the great location.

Staff was very helpful and kind! Went the extra mile!

I arrived very late. At checked in, the customer service agent noticed my reservation was for the next day. He checked the room rate for that night, it was close to $1K and suggested for me to check online since I still have 10 minutes before midnights. I did managed to get a room at a similar rate to my other booking. I really appreciate this agent’s effort to assist me through this process and also allowed me to have the same room for the next block of reservation which started the following day. The hotel atmosphere is vital and warm. The room is spacious, upgraded and artfully designed. The room and bathroom is very clean and well maintained. I will definitely return to this hotel next time I am in the area/

First the good: staff were friendly, the room was large bed was comfortable hotel was pretty quiet. Now the bad bathroom floor was dirty, hallways and elevator and carpet were dirty. Fitness room was dirty machines were not cleaned I was there for two days and same can of soda was still sitting at machine no anti/bacterial gel anywhere also on Sunday no cinnamon rolls and no yogurt.

Location was good but the pool closed at 8pm. It was 110 degrees and we couldn’t use the pool. We had four people in our room and never had enough towels; 2or 3 depending on the day. Housekeeping left trash sitting on counter and never finished. Alan was wonderful when we dropped our bags off the first day!