Pareja Vacation Packages

We were only there overnight to catch an early morning flight, too early for the breakfast. Staff was nice, bed comfortable, nice shower and towels. They also delivered the pillow type of our choice, which was nice. The location was helpful since we needed to depart to the airport before shuttles started running. Cons: Dark bunker room has seen a lot of use. It's truly a convenience choice for crazy flight times, and you pay plenty for the privilege. Since it was around $400 to stay there, it would have been nice to receive a couple of complementary waters and snacks. Everything in the mini bar was charged airport prices. The other con is that because it's located it's outside of security, we were unable to go to some of the better terminal restaurants without a bunch of rigaramole since our flight didn't leave until the next morning. We ended up eating at an overpriced and shipped-in-catering in a Paul's which is a nice chain at say, the Bordeaux train station, somewhere where the staff has some hand in preparation. This was airport meh, and a waste of money. We would have packed something from San Sebastian to eat had we known. Useful-yes. These places exist for a purpose, and I respect that. Will I avoid crazy flights that end up calling for something like this? Yes

I've had better breakfast options at other hotels in Madrid. It was an okay breakfast, just not as much variety.

The staff was incredibly friendly and welcoming. Since we were celebrating a special occasion, they upgraded our room and left a beautiful presentation of desserts in our room with the nicest card I have ever received from a hotel. They made us feel so special. The room was exceptional and the service was truly outstanding. It was our last day in Spain so we only had one night here, which was so memorable that I wish we could have stayed longer. The hotel is gorgeous, the bar and library are stunning. The bartender was also very personable and delightful to talk to. I can’t say enough good things about this property, and I hope to come back to Madrid so we can stay here again for longer. Thanks to all the staff that took such good care of us, it was probably the best experience we have ever had at a hotel.

Friendly staff, beautiful hotel

I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly .