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"The room was very clean, staff was friendly and accommodating....getting around was easy. Would stay at this hotel again "

"Room was outdated, no facial mirror, poor lighting and too few towel bars."

"The entire room and floor 16 smelled like Mildew mold. I asked to change rooms but was denied because “the whole hotel was booked” and instead was given a dehumidifier to help but it had to keep being emptied so it was annoying. The fire alarm went off several times in the middle of the night jolting us awake and went off for at least 5-6 minutes the first time. The front desk did not seem concerned and said not to worry. It went off again and again until around 2/3 in the morning for a few seconds to a minute each time. The pool looks nice from afar but had weird white film and foam clouding the water. Will never stay again!!!! "

"Breakfast was great and Shops being nearby was fantastic, especially for my daughter"

"Ok"

"I Loved my stay at the Hyatt Regency! Very clean environment and the food was great. Oh and the staff were so friendly! Will be back soon! "

"When we initially checked in to the property we were given a room on the first floor. Upon arrival the door did n"

"It was my third time at this Riu and I always recommend it to everyone. I traveled with my 3 small kids and they loved the Infinity pool. I used RiuLand as much as I could. The kids loved spending time in the childcare. Lucas and Alvin were great bartenders at Limon Bar. I also recommend getting a spanish coffee and going to see the sunrise"

"Poor management & training. Staff was friendly and courteous. Resort needs updating."