Pagliana Vacation Packages

The hotel staff were extremely friendly and highly professional – honestly, I’ve rarely experienced this level of service. The hotel is in a perfect location, right in the city center, which is a huge advantage. Everything was clean, well-maintained, and very comfortable. I would highly recommend this place to anyone looking for quality accommodation.

we stayed from May 1 to May 4 2026. The room was clean. The hotel is next to Uffizz, a short walk to Ponte Vecchio, Piazza della Signoria, and many more. Close to awesome restaurants. We were upgraded to a suite. When we got to the room we were surprised with free tshirts. The room was a good size with separate sitting area. The shower was awesome with plenty of water pressure. Toilets flushed, no problems. The room amenities were awesome, robes, slippers, lush towels, free water, we had chocolates when we arrived to our room in the evening. The toiletries were luxury. The breakfast was good with a good selection. The staff were awesome. There were 2 issues, the view from our room but not a deal breaker. The smell coming from the bathroom, even with diffuser is very unpleasant at times. The plumbing system in Florence is old, the hotel tries its best to mask it. Air conditioning was great. The way to our room was a little confusing but we mastered it ☺️.

The room was clean and the staff very accommodating. The breakfast was quite sufficient and had a good variety. The location is great. It's a short walk from the square, shopping and from restaurants.

Amazing service and staff. Wow!

Although in a great location very near to the main City attractions, the hotel is quite tiring to get in and out of. The check-in desk is up many flights of inside steps from the street, and although there is a tiny elevator is too is up two flights of steps, and can take 3 suitcases or one person and two suitcases. The breakfast room is small but has nice homemade foods but coffee was not available through the day.