Pacolet Mills Vacation Packages

All staff was very pleasant from check in to check out. The room was clean. The indoor pool was not heated, so it was a little cold. Towels were provided which is very nice. We would definitely recommend and we would definitely stay there again.

Clean spacious room and great location.

The property was excellently maintained!

This is a recently remodelled hotel. Unfortunately, not all of the rooms are ready for occupancy, and the hotel management is renting the rooms knowing full well that problems exist. We were given a room with electrical problems. The microwave and refrigerator did not work. Two staff members came up to look into it, and tried to convince us that the refrigerator turned on when plugged in to a nearby outlet. I checked and the refrigerator still did not work. One of the staff members indicated that wiring problems were not an isolated problem. We were offered a room next door. The new room did not have electrical problems, but the toliet seat was not secured to the toliet with bolts. I would never patronize a hotel like this one if I knew the rooms had problems that interfere with normal use of the room.

Great stay! Clean place !