Ovilla Vacation Packages

Enjoyable nights stay.

Everything top notch from staff to room

Room was cleaned, when we checked in the young lady was nice and room service was good. The pool was not open due to issues and filtration so that was disappointing for us because we were looking forward to that.

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

The breakfast was substantial...eggs and bacon or sausages, oatmeal, cereal, pastry, juices, coffee and teas were available. The staff was always very friendly and helpful. They often go out of their way to assist. Response time was good. I stayed for a week. The room was clean, the kitchen had a 2 burner stove, dishwasher and a full refrigerator. Dishes and pots were provided. Machines are available to do your own laundry...$3.25 a load. It worked well for my family. This is our third...or fourth time using this hotel. Will continue to use it. I did miss the home baked oatmeal cookies they used to have in the afternoons for guests. They offered freshly done popcorn two afternoons when I was there...the cookies were tastier! :) Will return again!