Forfaits vacances – Comté d'Osage

There was no staff available and we could not have our fully paid and reserved rooms, we stayed for over an hour and called every possible number and no one responded. We were told by other guests that the staff leaves early many times and no one will be available to help you get your rooms. We booked two rooms and we could not have keys so we had to drive all the way back from Kansas to Ohio without sleeping. Horrible experience, We will request a full refund.

Le casino était difficile à vaincre

We really liked the overall "vibe" of the hotel. It was somewhat of a "boutique" style. Modern and comfortable. The bedding was very comfortable and the room had nice tall ceilings. Unexepted surprise was that our room openened up to a little patio that connected to a courtyard that had seating and outdoor games like Jenga, etc. So that was pretty cool. Our one complaint was that they did not have a hair dryer in the room and only one small trash can in the toilet area, so anytime we needed to throw something away we had to go to the bathroom. Not a huge deal but usually your room has both-one in the main area & bathrooom. The hair dryer was a bigger deal as we didn't pack one since EVERY hotel I have ever stayed at has one. We had to go to the front desk to request one. We liked that the hotel was near the shops at the Plaza and the front desk staff was very friendly and welcoming on more than one occassion. There was a bit of noise in the morning that disturbed our sleep, not sure what was going on with that. Overall, we would stay there again.

The staff, Kai and Katie were extremely friendly and helpful! The property was well maintained and very clean. Our room was clean, spacious and nicely appointed. Laundry facility worked out perfect and the pool was refreshing!! Great place to stay.

Clean room, and comfortable bed.