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The hotel is very close to the Pilani gondola. An easy walk even in all your ski gear and carrying your equipment. It is also very near to other restaurants and bars and only a few minutes walk to shopping. We found it very easy to get around the town without transportation and had a fantastic stay. The room was exactly what we needed and had even more space than we anticipated from the pictures. Additionally, the staff was fantastic. Very willing to recommend train options for our return to Salzburg and called a taxi to get us to the train station at no additional cost! As for the cleaning staff, they were very good and thoughtful. Our daughter had brought with her some very special stuffed comfort toys and they took special care of them during cleaning. It made her SO happy.

We arrived during a festival weekend and the hotel was all sold out apparently. The AC did not work in our room and it was a heatwave. We were only in town for one night and while we were given a different room, it’s not what we scheduled for. I had 2 rooms booked and had been explicit about them being together. The room we moved into had its own issues with loud noise coming from the AC a few times every hour. We don’t sleep well. The breakfast option was expensive but with little sleep and the need to move in, we conceded to it

Great property and facilities. Staff very helpful.

Beautiful hotel, newly renovated a few years ago. Staff very helpful went out of their way. Breakfast excellent! Minibars stocked with water, beer, juice and snacks and replenished daily. Excellent value for money. Much nicer and much cheaper than our Munich hotel- would stay again in a heartbeat.

Oh my! The Villa Carlton was the best hotel! A quaint and fabulously decorated small hotel. The room and bathroom are very nice. Excellent bedding and towels. They offer a continental breakfast of fresh bread with coffee and tea. My husband is Gluten free and they made the effort to get him some GF bread. A short walk from the train station and a block from Mirabell Gardens. This hotel is a must.