Norwood Hill Vacation Packages

We were in one of the refurbished rooms which was vey clean, however there is obviously still some additions that are required in the main areas that look very drab and neglected. The heating in the bedroom was good but the en-suite bathroom had no heating at all and was so cold you didn't want to shower in there, the addition of some form of heating is needed here .A bin in the bathroom and some sort of shelf to put your own bits and pieces on would be useful.A mirror in the bedroom would be a good addition. The breakfast hamper and small chiller is a nice touch and was useful. Overall the stay was good and once the renovations are complete we are sure it will all look lovely.

Clean hotel, attentive staff

Beautiful setting and very peaceful to enjoy a relaxing stay.

The room was fine, it was clean but a little dated. The beds (2 singles) though were very uncomfortable. One had the springs poking through. On asking for a mattress topper or a different mattress, the response was that this was not possible. Mattress toppers were later added but why indicate this is not possible when it is? We were cold on the first night and requested a blanket. We were informed that the hotel did not have any blankets! After considering moving hotel we were given a second duvet each which did the job.

Only small criticism was the room was too hot & even with the window open it was sub-tropical but I am sure this was just a blip & would thoroughly endorse this hotel.