Find Hotels by Carlton Hotel Collection in Northern Europe from CA $271

"Great place "

"Our third stay, Not the best room this time ( it had no fridge and was showing its age)"

"Lovely Staff, lovely room, great bar and ideal location. "

"Hotel is in a great location. I found the room to be very quiet. Housekeeping did a great job. The wifi didn’t work during my stay. Messaged reception 3 times, no response. Went to the desk to be told no one else had an issue. Was emailed to say that I was to come to reception, quickly followed by another email to say that the internet was having issues because the hotel was fully booked. I had emailed prior to my stay requesting early check in - no reply back. In decades of travelling I’ve never had to pay to store my luggage in a hotel - before and after stay. It cost about 12 euros to keep my bag for a few hours. Staff didn’t know what size the lockers were or if I would need two. Person in front of me was allowed to store their luggage for a lower fee. I was given two different prices by different members of staff for early check in. You have to go to reception in person to request housekeeping. There are no black out blinds in the room, it’s lovely and bright but hard to sleep. No toilet paper in the public bathrooms. Overall just a really frustrating experience. Go with really low expectations and enjoy the amazing location."

"Comfortable room. Sofa. Complimentary minibar. Quiet. "

"Wonderful staff. Clean room "

"Excellent continental breakfast, front desk is friendly and helpful. Nice sky bar and restaurant."

"Hotel is stunning, the staff very helpful and polite"

"- Room not cleaned / towels not replaced despite multiple requests. - TV did not work yet technician never came (also requested). - Shower ran constantly varying from cold to scolding hot. - Room very warm, no temperature control. "