Search Resort Hotels in Northeast Ohio from CA $202

"The first time we were checked into a dirty room, then we waited 20 minutes for them to find us a new room. The room was dirty, the shower was broken, and the hotel itself was very dirty. When we checked out before 11 a.m., we were asked about paying compensation."

"No regular coffee in the room. For the sink, there was shampoo instead of hand wash to wash your hands. Very nice hotel."

"Clean room and lovely high ceilings (6th floor), easy walk to all arenas and great restaurants."

"Room was missing a lot of things and breakfast selection was lack luster compared to the last best western plus I stayed at..there was nothing plus about this one.."

"No jets in the "whirlpool" - no towels at the pool - did not have the room I reserved - dirty towel laying on fifth floor hallway for our entire stay - no shampoo in the room. Just an unloved property. "

"Great location to stadiums. Booked a premium room, was given a standard room (which was less expensive per night) with no reimbursement/change of room. Was told by check in staff Expedia sends them reservation booked and only states any room, not the specific room booked. Staff did provide two breakfast vouchers for issue, however would have much preferred the room booked. This concerns me about using Expedia for future bookings, the type of room you book is very important for not only price, but also consumer needs and wants."

"Fast check in. Enjoyed free breakfast and free evening drinks and food. Room was clean, quiet and comfy. Pool area was clean with lots of seating. Great stay!"

"The staff was helpful, the hotel is beautiful. The room was fantastic looking. Th"

"The room was clean except there was water all in the coffee tray thing. It obviously had leaked out and no one cleaned around it or refilled it because they would have seen all the water."