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Hotel Indigo Cleveland Downtown, an IHG Hotel

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Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hotel Indigo Cleveland Downtown, an IHG Hotel

Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
651 Huron Rd E, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field5 min walk
  • Popular LocationRock and Roll Hall of Fame19 min walk
  • Popular LocationCuyahoga Valley National Park13 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)14 min drive

Choose dates to view prices

About this area

Cleveland

Hotel Indigo Cleveland Downtown, an IHG Hotel is located in Gateway District, a neighborhood in Cleveland, and is in the city center and near a metro station. Allen Theatre and Old Stone Church are local landmarks, and some of the area's attractions include Cleveland Arcade and Steamship William G. Mather Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Rocket Mortgage FieldHouse or Progressive Field. Take an opportunity to explore the area for water adventures such as sailing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Rocket Mortgage FieldHouse - 1 min walk
  • East 4th Street - 2 min walk
  • Progressive Field - 5 min walk
  • Rock and Roll Hall of Fame - 19 min walk
  • Cuyahoga Valley National Park - 13 min drive

Getting around

  • Cleveland Station - 5 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • Headliner Bar and Eatery — 1 min walk
  • Vincenza’s — 2 min walk
  • Red: The Steakhouse — 3 min walk
  • Chinato — 3 min walk
  • Flannery's — 3 min walk

About this property

Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5-star Cleveland hotel in Gateway District with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. All 143 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, hair dryers, and phones.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (3504 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay
Up to 50 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 25 per person (approximately)
  • Valet parking fee: USD 37.00 per night (in/out privileges)
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 108 out of 169 reviews
5 - Excellent 64%
Rating 4 - Good. 34 out of 169 reviews
4 - Good 20%
Rating 3 - Okay. 18 out of 169 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 169 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 169 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived we weren’t told that there was no hot water until we were ready to get in shower and they had no estimated repair time. Room looked like it wasn’t even cleaned. Some of the staff were rude and had attitudes as if we were bothering them when we asked questions.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor of the hotel and the rooms. The beds were really comfortable. Staff was amazing and Valet were prompt The only thing that should be added to the rooms are a microwave. Everyone does not want to use the same microwave that is located in the snacks and refreshment area during a pandemic.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to see the Cleveland Indians play Boston. Very convenient to Progressive Field, Cavaliers, Browns and the Rock and Roll Hall of Fame. Hotel clean and attractive. Staff friendly and helpful. Many dining options in area.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could hear the noise from the street--very loud no microwaves in the room promised valet parking--got there and it was full because of an event across the street--had to pay 60 dollars to park somewhere else the first night--although the hotel did refund us for 1 night that we paid with them
Stayed 3 nights in Aug 2021