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Overview of Hilton Cleveland Downtown

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Featured Image
Indoor pool
LCD TV, pay movies
LCD TV, pay movies
View from Room

Hilton Cleveland Downtown

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationRock and Roll Hall of Fame11 min walk
    Popular LocationFirstEnergy Stadium11 min walk
    Popular LocationProgressive Field19 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Choose dates to view prices

About this area

Cleveland

Located in Cleveland, Hilton Cleveland Downtown is connected to the convention center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at FirstEnergy Stadium or Rocket Mortgage FieldHouse. Guests love the hotel's central location.
Popular Location

What's nearby

  • Huntington Convention Center of Cleveland - 2 min walk
  • Cleveland Public Auditorium - 3 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • FirstEnergy Stadium - 11 min walk
  • Progressive Field - 19 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 12 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Karl's Inn of the Barristers — 4 min walk
  • Barley House — 6 min walk
  • Urban Farmer — 7 min walk
  • XO — 7 min walk
  • Blue Point Grille — 7 min walk

About this property

Hilton Cleveland Downtown

4-star central hotel connected to the convention center in Downtown Cleveland
This smoke-free hotel features a restaurant, an indoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, 2 coffee shops/cafés, and a snack bar/deli are onsite. All 600 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and LCD TVs with cable channels. Room service, premium bedding, and free weekday newspapers are among the other amenities available to guests.
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–noon on weekends: USD 21.00 for adults and USD 21 for children
  • 1 restaurant and 2 coffee shops
  • 3 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • Bosnian
  • English
  • Spanish
  • Vietnamese

Business services

  • 24-hour business center
  • Conference space (46000 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.00 for adults and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 685 out of 953 reviews
5 - Excellent 72%
Rating 4 - Good. 190 out of 953 reviews
4 - Good 20%
Rating 3 - Okay. 45 out of 953 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 953 reviews
2 - Poor 1%
Rating 1 - Terrible. 20 out of 953 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby. Super comfortable beds. Parking options are all too expensive.
Stayed 2 nights in May 2021

1/5 Terrible

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No tv till 5 am on 1st night with hotel engineers in and out till 5 am. 2 hour wait for room service after being told 45 minutes then a hour and a half later say they dont have waffles for my order staff was rude and unprepared for the nfl draft
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Great views, 32Bar is awesome. Rooms very clean and comfortable.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021