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Hilton Cleveland Downtown

Photo gallery for Hilton Cleveland Downtown

Exterior
Indoor pool
LCD TV, pay movies
LCD TV, pay movies
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hilton Cleveland Downtown

Hilton Cleveland Downtown

4.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
100 Lakeside Ave East, Cleveland, OH, 44114

Explore the area

  • Popular LocationFirstEnergy Stadium7 min walk
  • Popular LocationRock and Roll Hall of Fame11 min walk
  • Popular LocationProgressive Field19 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Room options

About this area

Cleveland

Located in Downtown Cleveland neighborhood, Hilton Cleveland Downtown is connected to the convention center. Cuyahoga Valley National Park and Lake Erie reflect the area's natural beauty and area attractions include Cleveland Arcade and Great Lakes Science Center. Looking to enjoy an event or a game while in town? See what's going on at Progressive Field, or consider a night out at Jacobs Pavilion at Nautica. Guests love the hotel's central location.

What's nearby

  • Huntington Convention Center of Cleveland - 2 min walk
  • Cleveland Public Auditorium - 3 min walk
  • FirstEnergy Stadium - 7 min walk
  • Rock and Roll Hall of Fame - 11 min walk
  • Progressive Field - 19 min walk

Getting around

  • Tower City-Public Square Station - 12 min walk
  • Cleveland Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Karl's Inn of the Barristers - 4 min walk
  • Barley House - 6 min walk
  • Blue Point Grille - 7 min walk
  • Bar Louie - 7 min walk
  • Winking Lizard - 7 min walk

About this property

Hilton Cleveland Downtown

4-star hotel in Downtown Cleveland, rejuvenated in 2016
Close to Progressive Field, Hilton Cleveland Downtown provides a coffee shop/cafe, a garden, and 2 bars. The onsite restaurant, The Burnham Restaurant, features American cuisine. In addition to a 24-hour gym and a 24-hour business center, guests can connect to in-room WiFi (surcharge), with speed of 50+ Mbps.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a vending machine
  • Smoke-free premises, 18 meeting rooms, and a gift shop
  • Newspapers in the lobby, a reception hall, and wedding services
  • Guest reviews give top marks for the central location
Room features
All 600 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Bosnian, English, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 32 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 21.00 for adults and USD 21 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Burnham Restaurant
  • Bar 32
  • Eliot's Bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (48984 square feet)
  • Meeting rooms - 18

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 21.00 for adults and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 42 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

Does Hilton Cleveland Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Cleveland Downtown?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Hilton Cleveland Downtown on Dec 14, 2022 start from CA $193.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cleveland Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Cleveland Downtown?

Self parking is available for USD 32 per day. Valet parking is available for USD 42 per day.

What time is check-in at Hilton Cleveland Downtown?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Cleveland Downtown?

Check-out is at 11 AM.

Where is Hilton Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within 1 mi (2 km) of Huntington Convention Center of Cleveland and Progressive Field. FirstEnergy Stadium and Rock and Roll Hall of Fame are also within 2 mi (3 km). Tower City-Public Square Station is 12 minutes by foot and Cleveland Station is 13 minutes.

Can I cancel my reservation for free at Hilton Cleveland Downtown and receive a full refund?

Yes, Hilton Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 726 out of 1009 reviews" "
" "5 - Excellent 72%
Rating 4 - Good. 174 out of 1009 reviews" "
" "4 - Good 17%
Rating 3 - Okay. 63 out of 1009 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 23 out of 1009 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 23 out of 1009 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

pamela
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service

4/5 Good

Jackie
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food choices limited and quite expensive. View from room was great. Very accommodating staff.

5/5 Excellent

pamela
Business traveller
Liked: Cleanliness, staff & service
Micheal at the front desk is awesome!
Stayed 1 night in Dec 2022

5/5 Excellent

Martin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay! The room was clean and beautiful with great city-scape views. It was located very conveniently walking distance from everywhere we wanted to go. The staff are top star quality and friendly! I don't think I will want to choose any other place to stay when staying in Cleveland.

4/5 Good

Nilam
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

5/5 Excellent

Michael
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, everything was top notch
Stayed 1 night in Nov 2022

5/5 Excellent

Michael
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Professional Staff Members
Stayed 2 nights in Nov 2022

5/5 Excellent

Jeffrey
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2022

3/5 Okay

Amannda
Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
So disappointed about the lack of cleanliness of our room! I had to ask for it to be cleaned multiple times and still it was lack luster at best. House keeping does not come to your room everyday to make beds or to replace toiletries. We ended up having to request and then when they did come it wasn't well done. Beds were not very comfortable but pillows were nice. The front desk staff was very kind and the hotel was nice at first glance. The hotel was sold out for convention and weddings so the price of the room was high. We expected much better for the price. We ended up changing hotels for the last night and so glad we did. It was almost half the cost and so much better.
Stayed 2 nights in Oct 2022

5/5 Excellent

Darren