Niagara Vacation Packages

Checked in after 3. The person at the front desk was friendly and welcoming. I was originally placed in a room that I could not get open nor could the person at the desk. Moved to another room, which was uneventful. It appeared renovations were almost complete. There was paint on the tile floor at bathroom. It was easy to hear the neighbors. Went to a vending machine at about 1:00 and it smelled like fresh smoke not of cigarettes. Ice in the parking lot was thick and challenging to navigate in multiple areas. Free breakfast had a number of choices.It was a pleasant stay and the price point was reduced after using One Key. Thank you.

This was our first time going and we enjoyed it. The waterpark is really for the kids as there is no pool for adults to just float in; only the lazy river. We enjoyed the lazy river however, when it is packed and kids are pushing, going crazy and not paying attention to who is around them, it was not so relaxing. It would be nice if they had some music playing in the background and if you don't show up earlier in the day, good luck finding a table you don't have to "rent". They should look at smaller tables so they can fit more. The room was comfortable and came with a microwave and small bar fridge. There is no daily room service so you need to call for fresh towels and have your garbage's emptied. They quickly fulfilled our request which was great. The shower head was horrible. It had a built-in hand held but the whole thing constantly shook with no water pressure. The breakfast was great at Alto's but dinner at The Tavern was not so good. I had the half rack of ribs and they were dried out. I had two ribs and couldn't eat anymore. The bar didn't know how to make simple drinks like a black Russian or a Cosmo. It had to be remade and still, not drinkable. The fries the kids had were fine. Overall, it was a clean hotel with a great waterpark and we will come back during the winter to get away.

Room was clean, Staff was attentive and courteous, Bar and restaurant on the premises with excellent staff and food. I would stay there again.

Clean room and great service

Loved it will come again to stay!!