Newcastle Vacation Packages

Room was very clean, but cold as no heating had been put on. The staff were helpful and friendly. Excellent breakfast and good quality ingredients. Upkeep of the facility outside and internal pathways require attention

Paid alot of money and booked the room months ago. Checked in all ok, Arrange to meet business colleague. Walked in bar and sat down. Immediately told the area was booked, then i asked if i could move to other area. advised it is booked. It was then confirmed there was no where for me to sit in bar area due to block bookings. I then asked where the restaurant was and told it was closed. None of this was advised at check in Finally had to walk over road in rain to find restaurant. Didnt expect such amateur service

Stayed at the hotel as attending a 6 day training course. Hotel room and facilities excellent. Food - breakfast, mid day meal and bar meal - excellent ( particularly nibbles during course mid morning and afternoon breakfast excellent) Few very minor issues in conference centre toilets- one soap dispenser not working throught the week and one sensor on a water tap not working throught the the week- as said above minor issues with. In the bar I personally would have liked a smaller portion of nuts available, and also plain nuts such as almonds/ brazile nuts/ cashews as agains peanuts in some form of a coating. Overall excellent hotel and conference centre in lovely grounds.