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"No room service, broken elevators, dirty carpets in hallway, freezing cold showers due to alleged pipe burst, tub was dirty, paper thin walls, concierge doesn’t respond to text or calls when reaching out, and someone was doing bdsm in the hallway. Never, ever again!!!"

"Furniture was dated. Room heated by a radiator without any thermostat control so it was hot. Heating in bathroom via a pipe that made loud noises regularly through the night. It was clean in a good location and checkin was fast and easy but not sure I’d book again. "

"Clean room excellent service "

"Staff was awesome. Super nice. Bathroom was designed kinda weird. Bed was good. No fridge or coffee pot, but lots of drawers. But hey your 100 feet from Times Square. At the price I got it can't be beat."

"Shops are nearby & it’s an easy walk to Broadway shows & Times Square. "

"Good "

"Had an absolutely amazing time staying at this hotel. The price was so good. I’m hoping that I’d be able to get a good deal again. I’m going back to New York. This has been my favourite place. This thing in the city so far."

"Good place in the heart of time square. Walking distance to everything."

"Overall, I’d say the best part about this hotel is the location and proximity to public transportation. That’s a huge plus if you plan on traveling all over the city. Unfortunately, I don’t see myself staying here again unless the price happens to be an amazing deal. I found the staff to be rude and unhelpful. The bathroom, specifically the bathtub, was gross. Again, it wasn’t the worst place to stay but I expected better after reading everyone else’s reviews. Maybe I went on a bad week, I don’t know. "