Neuhaus am Inn Vacation Packages

The staff was friendly and the room was clean but old. The whole jotel would deserve some proper renovation. The biggest issue was no air conditioning in the room and only few parking lots on the street. Overall it was not worth the price I paid.

The hotel is in an excellent area near the 2 castles. Hotel was clean and comfortable. Only reason a few 4 star comments is our door to the patio off our room was broken and would fall inward, when we closed it and locked it, it would stay closed just wasn't able to walk outside. The food was good at the restaurants just wish they would have been open past 8:30pm. Also wish the pool area would be open past 8:00 pm. Other than that the hotel was great.

Quaint German Hotel. Great restaurant. We had a fantastic dinner the night of check-in. Unfortunately, we did not stay as we encountered what looked like cockroaches in our room and when we approached the front desk were told "they are not cockroaches" "they are wood bugs from the garden". In this day and age with the internet giving identification capabilities instantly I read "cockroach" and was on the way out. The girl at the front desk then gave me a room in the front of the Hotel w/o a "Garden Room" window. This room had been smoked in and with my asthmatic condition I could not stay especially when I found the same bugs under my nightstand. Come to find out (when I got back stateside) these are Ectobius vittiventris. the Amber Wood Cockroach, Amber Forest Cockroach, or Garden Cockroach. Which are not a storage pest, and completely harmless to humans as they feed only on decomposing plant. Without window screens and no A/C they will be there. I went back the next morning (after finding a great clean bugless hotel at midnight a short drive away) asking for a refund and was summarily dismissed and denied. I did not stay in the Hotel nor eat the "great breakfast" I paid for. Had the management (very combatant) not been insistent the bugs were not cockroaches; and better informed me, I would have stayed and not lost close to a thousand dollars!

Hotel Brack was such a great find! Frau Iryna and the three gentlemen at the desk (wish I got their names!) were super warm and friendly right from the start. While it has modern amenities, it still holds onto its charm—loved the retro feel and the old-school keys. The room was really comfortable and convenient, plus having the U-Bahn literally right at the doorstep with shops nearby made getting around so easy. Best of all, it's just a short 5 to 10-minute walk to the Wiesn, which was perfect for Oktoberfest! There’s no A/C, but visiting in September meant we didn't even need it. It can get a bit noisy, but after a long, fun day at the festival, we slept like logs anyway, so no complaints there. Prices were definitely sky-high, but that’s Oktoberfest for you. All in all, this cute little hotel totally made up for the cost with its hospitality—just adorable.