Ratings based on 1,847 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Jerry fromMiami, FL

Vaval trip

Posted 24-May-2016 on Hotels
For the rate I paid nightly I expected a nicer room.
5out of 5
by Lydia fromLos Angeles

Great location.. will be back!

Posted 21-May-2016 on Hotels
I picked this particular hotel because it has its own semi private beach there's just a wooden walkway from the hotel right out to the beach the water is the warm waters of the Gulf of Mexico ..while I was there we had multiple days of manatees gently swimming by , also dolphins several times ...it was a family friendly hotel also many of the children had a great time putting on their snorkel mask and waiting into the water and looking at all the different types of fish lots of shells for people to pick up and enjoy ..the hotel has lounge chairs for free..the umbrellas you pay extra for ,but I found that to be fine and the the guys that set that up also deal with waverunners ,kayaks etc. there's also several excursions and parasailing that are right off at beach ..across the street quite a few restaurants and shopping and the whole island is very laid-back so it's a very relaxed atmosphere .. I had some in room dining that was delicious and every morning had breakfast at the buffet which was also great .. The other thing I found at this hotel is that many of the employees even though it was their job they were genuinely happy to help out and went above and beyond if you asked for any requests.. I love that kind of atmosphere ..:my room was a sunset balcony room so I got to enjoy that every evening ..all in all a great experience .. Looking forward to be back again soon thank you !
5out of 5
by Ronny

Posted 20-May-2016 on Hotels
Nice Rooms with nice beach
5out of 5
by Philippe

This traveller left a rating score only Posted 17-May-2016 on Hotels
4out of 5
by David fromMiami

Great Relaxing Stay

Posted 9-May-2016 on Hotels
Amazing Beach access. Pool was very nice. Staff was outstanding. I would stay here again. There is not much to see around the hotel but the beach access is outstanding.
1out of 5
by A verified traveller

This traveller left a rating score only Posted 9-May-2016 on Hotels
4out of 5
by Barbara fromChicago, IL

Nice hotel but overpriced for what you get

Posted 6-May-2016 on Hotels
Overpriced for what you get. I probably would not stay there again since there are many other resorts to choose from. The hotel food was not very good. There were great restaurants across the street though.
4out of 5
by annette fromSkovlunde, Danmark

Dejligt gensyn med Hotel Hilton

Posted 4-May-2016 on Hotels
Dejligt gensyn med hotellet og området med en fantastisk strand. God beliggenhed og fin service. Meget hyggelig bar. Gode spisesteder på den anden side af vejen. Vi fortrød ikke at vi havde valgt at bo på dette hotel igen efter 3 år.
2out of 5
by A verified traveller

Substandard accommodations, substandard management

Posted 1-May-2016
Within 5 mins of arrival our toilet overflowed. Day 2; my young son flushes the toilet and it overflows again! Day 5; we call facilities TWICE regarding the toilet. On the second occassion the toilet overflowed that day we were not even in the room AND the excess water wet my footwear and some gifts on the floor outside the bathroom. At that stage the hotel finally called a plumber!! I was really unhappy with how we were treated and felt like it was due to booking through a third party and having prepaid our room. There is construction next door so it's not pleasant to sit out on the balcony. Also funky stale water smells throughout the hotel from time to time. Our safe malfunctioned on two separate occasions. We spent a lot of our time calling for assistance and the whole experience ruined our much needed vacation.
5out of 5
by A verified traveller

Posted 30-Apr-2016
We loved Marco Island and it was a perfect family vacation thanks to the Hilton . The staff was outstanding . I would definitely return to the Hilton for our next vacation.