Ratings based on 1,882 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromChicago, Il

Posted 22-Apr-2017
Love the ambience and the beach and pool, restaurants are close, not too crowded. 💙 It
3out of 5
Recommended
for Everyone
by A verified traveller

Hilton Marco Island

Posted 20-Apr-2017
This hotel is right on the beach and right across the street from restaurants, shopping and ice cream shop. The rooms are spacious and great views of the ocean and pool. The only downside was the service was very slow and most of the staff were exchange students.
4out of 5
Recommended
for Everyone
by A verified traveller fromBoston, Ma

Posted 19-Apr-2017
Very disappointed that they would not let me earn Hilton Honors points because I went through Expedia. Service at the restaurant was slow and they were understaffed. Djane in housekeeping was enthusiastic and a joy to talk to each morning. Front desk and maintenance were outstanding. Beach and resort were beautiful and the gentlemen in charge of the pool area was energetic and interacted with the guests. Oman at the bar was overworked but was pleasant and made a great drink! I would definitely go back again.
4out of 5
Recommended
for Everyone
by A verified traveller fromPennsylvania

Nice hotel - close to restaurants

Posted 19-Apr-2017
First time staying in a Hilton. It was a nice hotel and clean. The new snack shop was very handy and nice selection of fresh fruits, salads, yogurts, and even alcohol. However, the Hilton needs to improve their bar and food service. During such a busy season Vince would be only bartender working. Food was just average bar food. I ordered a chicken Cobb salad and it arrived with wilted lettuce and no chicken. The spa was wonderful and very relaxing. Highly recommend the Spa. The pool area is also very nice as well. Would go back to Hilton again. Just need to improve restaurant food and bar service.
5out of 5
Recommended
for Everyone
by A verified traveller fromWisconsin

White sand beach

Posted 25-Mar-2017
Excellent service & proximity to beach and pool perfect. Views from room patio amazing. Would return.
4out of 5
Recommended
for Everyone
by A verified traveller fromhouston

Nice but need los rooms upgrade.

Posted 19-Mar-2017
Was our 4th time hotel got lobby, restaurant and elevator remodel but the rooms still old and need upgrade asap!..beds to hard for my style the rest all great!
3out of 5
by A verified traveller fromSt Louis

Overpriced

Posted 19-Mar-2017
Room - very small and overpriced. Very humid in room, mold on the AC vent. Restaurant - Food not great. Ordered a blackened grouper and I think it was precooked - was cold and hard. Lobster flatbread was inedible. The best items were unfortunately on Kids menu. Recommend eating out. Pool - great Beach - location cant get much better but pretty lame to charge for beach chairs when you spend $600/night.
5out of 5
Recommended
for Everyone
by A verified traveller fromohio

Nice hotel with many amenities

Posted 17-Mar-2017
Enjoyed the beach, spa, and pool all of which were conveniently close. Free shuttle service to the restaurants was a very nice option.
2out of 5
by A verified traveller

weekend getaway

Posted 15-Feb-2017
Pros: location
Cons: more training for the waitstaff, repair and maintain the mechanics.
I was very disappointed when I arrived for check in. Your reservation website did not disclose the $25 per day resort fee. I was told it included the 2 bottles of water in the room everyday and use of the beach chair, (regardless of how the number of guests). But, if we wanted a umbrella on the beach, there was an additional $25 per day charge. Really? The dinning room was nice nice, the waitstaff was pleasant, though very inexperienced, and not well trained. The food was a bit overpriced, and served cold. It was sent back and again served cold. Neither of the 2 hot tubs were working. I was told they have been down since December. I mistakenly assumed when a facility is called resort and spa, the spa amenities would be functioning. Will I return? Not likely.
5out of 5
Recommended
for Everyone
by A verified traveller

Great view

Posted 7-Feb-2017
Great family hotel friendly staff clean and newly renovated rooms