Title: Shima-Onsen Toshimaya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shima-Onsen Toshimaya Travelers soak in natural beauty by day at this peaceful retreat, then relax in mineral-rich hot spring waters as evening falls over the Japanese countryside ## Photo gallery for Shima-Onsen Toshimaya ![Terrace/patio - Shima-Onsen Toshimaya (Nakanojo)](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/02317f6d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Shima-Onsen Toshimaya (Nakanojo)](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/57c4ca1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Japanese Style Room with Open Air Bath | Bathroom - Shima-Onsen Toshimaya (Nakanojo)](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/d482df57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Japanese Style Room with Open Air Bath - Shima-Onsen Toshimaya (Nakanojo)](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/b39a8ee8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Shima-Onsen Toshimaya (Nakanojo)](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/ca530103.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shima-Onsen Toshimaya, by Shima River, offers a peaceful escape with nearby golf courses and an indoor mineral hot spring. Guests enjoy the terrace, local specialties at Takamura restaurant, and the library. Free valet parking, laundry services, and high-speed WiFi are provided. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Laundry ## Room options All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Standard Japanese Style Room ![Standard Japanese Style Room](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/da327404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Style Room 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator LCD TV Down duvet Hair dryer Bidet Minibar Free bottled water - 207 sq ft - River view - Sleeps 4 - 4 Twin Futons ### View all photos for Superior Japanese Style Room with Open Air Bath ![Superior Japanese Style Room with Open Air Bath | Bathroom](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/4aa28b33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese Style Room with Open Air Bath ### Highlights Private indoor hot tub Air conditioning Refrigerator LCD TV Down duvet Spring water bathtub Hair dryer Bidet - 274 sq ft - River view - Sleeps 5 - 5 Twin Futons ### View all photos for Deluxe Japanese Style Room, with Open Air Bath ![Deluxe Japanese Style Room, with Open Air Bath](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/fa4927f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese Style Room, with Open Air Bath ### Highlights Private indoor hot tub Air conditioning Refrigerator LCD TV Down duvet Spring water bathtub Hair dryer Bidet - 490 sq ft - River view - Sleeps 6 - 6 Twin Futons ### View all photos for Japanese-Style Twin Room with private indoor hot spring ![Japanese-Style Twin Room with private indoor hot spring](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/83cb8b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Twin Room with private indoor hot spring 10.0 Exceptional 2 reviews ### Highlights Private indoor hot tub Air conditioning Free rollaway/extra beds Refrigerator LCD TV Down duvet Separate bathtub and shower Hair dryer - 274 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Classic Quadruple Room (Private hot spring) ![Down comforters, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/fec7aa99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room (Private hot spring) 8.0 Very good 1 review ### Highlights Private indoor hot tub Air conditioning Refrigerator LCD TV Down duvet Spring water bathtub Hair dryer Bidet - 172 sq ft - River view - Sleeps 4 - 4 Twin Futons ### View all photos for Luxury Triple Room, Non Smoking, Mountain View (1st Floor, petite private hot spring) ![Luxury Triple Room, Non Smoking, Mountain View (1st Floor, petite private hot spring) | Bathroom](https://images.trvl-media.com/lodging/14000000/13500000/13491500/13491418/9cd6d75c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Triple Room, Non Smoking, Mountain View (1st Floor, petite private hot spring) ### Highlights Private indoor hot tub Air conditioning Refrigerator LCD TV Down duvet Spring water bathtub Hair dryer Bidet - 161 sq ft - River view - Sleeps 3 - 3 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNakanojo-Hotels-Toshimaya.h13491418.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNakanojo-Hotels-Toshimaya.h13491418.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.68073%2C138.78134&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P3_jJpFZJShS9GCU0Bcth0of04w=) Shima 3887, Nakanojo, 377-0601 #### What's nearby - Joshin'etsu-kogen National Park \- 1 min walk \- 0.0 km - Shima River \- 1 min walk \- 0.1 km - Sawatari Onsen \- 12 min walk \- 1.1 km - Shima no Oketsu \- 8 min drive \- 2.7 km - Yubatake \- 51 min drive \- 34.9 km #### Getting around - Jomokogen Station - 48 min drive #### Restaurants - ‪柏屋カフェ - ‬7 min walk - ‪よしのや - ‬19 min drive - ‪蒼水庵 - ‬5 min walk - ‪湯けむりラーメン桜 - ‬13 min walk - ‪シマテラス - ‬7 min walk ## About this property ### Shima-Onsen Toshimaya Ryokan near Shima River Consider a stay at Shima-Onsen Toshimaya and take advantage of an adjacent golf course, an indoor mineral hot spring (onsen), and a terrace. Get out on the links at this ryokan and enjoy amenities such as golf caddies. The on-site restaurant, Takamura, offers breakfast and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also find perks like: - Free valet parking - Full breakfast (surcharge), bike rentals, and hot springs on site - An electric car charging station, luggage storage, and a gift shop Room features All guestrooms at Shima-Onsen Toshimaya feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Highchairs, baby baths, and children's slippers - Down comforters and extra futons (surcharge) - Toilets with electronic bidets, free toiletries, and hair dryers - 30-inch LCD TVs with digital channels and DVD players - Refrigerators, children's dinnerware, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15160000/15157100/15157037/54190c3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shima Onsen YOSHIMOTO Nakanojo - Spa - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 44 reviews CA $202 CA $247 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15157037&PinnedHotelID=15157037&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Suite | Balcony view](https://images.trvl-media.com/lodging/118000000/117820000/117814600/117814537/d35003c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SHIMAONSEN TSURUYA Nakanojo - Spa - Parking included - 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Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=90885687&PinnedHotelID=90885687&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/5c682bdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urakusatsu Tou Kusatsu - Free WiFi - Restaurant - Air conditioning - Bar 8.8 Excellent 257 reviews CA $278 CA $307 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room with Open-air bath, Non Smoking](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/d213f260.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tenbo Shibukawa - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 322 reviews CA $219 CA $245 total Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/10000000/9630000/9622600/9622586/06bd1367.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Joshinnosato Hibikino Shibukawa - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 55 reviews CA $285 CA $354 total Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9622586&PinnedHotelID=9622586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free 24-hour offsite parking within 1.2 miles - Free uncovered valet parking on site - Limited onsite valet parking ### Food and drink - A restaurant - Kaiseki meal ### Restaurants on site - Hanagoromo - Takamura ### Things to do - 36-hole adjacent golf course - Bicycle rentals - Golf caddies - Golf carts - Hot springs - Library - Mountain biking ### Family friendly - Baby bath - Baby toys - Children's dinnerware - Children's toys - DVD player - High chair - In-room refrigerator ### Conveniences - Gift shop/newsstand - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - In a national park - In the mountains - On a river - Terrace ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Visual alarms in hallways - Well-lit path to entrance ### More - Designated smoking areas - Electric bike charging ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Extra futon (surcharge) ### Bathroom - Bidet - Children's slippers - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 30-inch LCD TV with digital channels - DVD player ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Electrical adapters - Heating (climate-controlled) - Iron/ironing board on request - Safe - Tatami (woven mat) flooring - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 6:30 AM - 9:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### Optional extras - Futon bed fee: JPY 1500 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system ### We should mention This property does not have elevators Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Alcohol is not permitted at this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Toshimaya Inn Nakanojo Toshimaya Inn Toshimaya Nakanojo Seiryukan Toshimaya Gunma, Japan - Nakanojo-Machi Toshimaya Shima Onsen Toshimaya Shima-Onsen Toshimaya Ryokan Shima-Onsen Toshimaya Nakanojo Shima-Onsen Toshimaya Ryokan Nakanojo ## Frequently asked questions ### Is Shima-Onsen Toshimaya pet-friendly? ### How much does it cost to stay at Shima-Onsen Toshimaya? ### How much is parking? ### What time is check-in at Shima-Onsen Toshimaya? ### What time is check-out at Shima-Onsen Toshimaya? ### Where is Shima-Onsen Toshimaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shima-Onsen Toshimaya Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 9.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 31 8 - Good 15 6 - Okay 2 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kenichiro Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, kind and friendly staff, in-room Onsen ##### Kenichiro Stayed 1 night in Dec 2025 ### 8/10 Good #### Kaitlin Nov 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No dining options but the food was good, I just prefer options. The private onsen was very nice and the bath in rhe room was amazing. ##### Kaitlin Stayed 2 nights in Nov 2025 ### 8/10 Good #### Robert Glenn Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our room was fantastic. Location with out door bath in the room over looking stream was perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/E63A8C0EDCA70C40072D69D8B9D2DDC9D0A64C021714002305445.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Glenn Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Joann Dec 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay at this Ryokan. Staff was very friendly and our kids loved it so much they wanted to come back as soon as possible. Dinner and breakfast was also delicious. Would definitely return in the future. ##### Joann Stayed 1 night in Dec 2023 ### 10/10 Excellent #### LISA Aug 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I can’t say enough about how lovely this property is! Clean, easy to get to with public transportation and the staff is very accommodating and friendly! The bath is amazing! If you are adventurous in dining i recommend getting dinner included! Everything was wonderful! I will definitely return! ##### LISA Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller Jun 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful River, Isolated Therapeutic Stay This was one of my favorite places on my Japan trip! This hotel is isolated so it may not be for everyone. You won't find Conbinis nearby, but my husband and I loved the isolation. The hotel is built right next to the river, so we booked a room with a private onsen inside and we had an amazing river view. They light up the river at night so you can see it as you enjoy your onsen dip. The meals are presented in a traditional Japanese style course which was delicious. I'm also thankful that the staff can speak English. The staff was super friendly and accommodating. ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Savannah Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I checked out of Toshimaya last week, and it was one of the most incredible experiences we’ve ever had. We had decided to take a break from our Tokyo honeymoon by visiting a more rural area in the mountains, and I was blessed to stumble across Toshimaya. The inn and surrounding area is even more beautiful than photos can convey. Once taking the bus from Nakanojo Station up to Shima Onsen (the trip was much easier than I’d initially anticipated), we walked in and were greeted by the staff. An amazing employee named Yuki introduced us to the inn and went over the basics before she showed us to our room. Yuki is an asset to the team, and she made us feel welcome and at home! We stayed in the Tsuwabuki room due to our need for a private onsen. We have tattoos! The onsen was magnificent, but I especially loved the treeline view as you soak in the hot water. Meals were locally sourced as far as we could tell, and we tried some foods we wouldn’t have normally had the guts to order, like sakura niku. It was fresh and delicious! Breakfast was laid out each morning around 8am, and just as elaborate as dinner! The river that rushes underneath never ceases, and lulls your warm, yukata-wrapped body to sleep as you lie on a comfy futon, after your amazing kaiseki meal. For smokers, the tiny smoking room was very pleasant, continuously kept clean, and located in the lobby. I also want to thank Toshimaya for their kind anniversary gift and their thoughtfulness. ##### Savannah Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Francois Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A rare authentic ryokan. ##### Francois Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jessica Jun 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful and excellent service. ![](https://a.travel-assets.com/ugc/hotel-reviews/987105CD3597A96A12D22A2182C6041EF47458A11717215967840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 1 night in May 2024 ### 10/10 Excellent #### Isaac Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo estuvo perfecto ##### Isaac Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Isao Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities 客室は清潔。スタッフの対応もとても良く、全体的に大満足でした。 ##### Isao Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ?? Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフさんの対応が丁寧でとても気持ちよく利用させてもらえました。 ##### ?? Stayed 1 night in Jul 2025 ### 8/10 Good #### NANAKO Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities フロントは日本人のスタッフのみだったのが食事の時は外国人実習生と思われる人のみで、丁寧な接客だったが料理の説明をやっと話せる程度なのでコミュニケーションは取れなかった。ビュッフェではないので会話が出来たらもっと楽しい食事になると思います。日本人スタッフを数人配置してフォローをしたら良いのかと思いました。 お部屋はとてもよく、清掃も綺麗にされていました。ただ、お部屋に温泉があるので扇風機かうちわを部屋に置いていただけるとお風呂上がりに便利だと思います。 とても良いお宿だったのでまた利用したいと思います。ありがとうございました。 ##### NANAKO Stayed 1 night in Jun 2025 ### 10/10 Excellent #### AKIHIRO May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 施設とサービスがとても良かったです。小さな子供も周りに気を遣うことなく過ごせて、凄く良かったです。 ##### AKIHIRO Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 雪の中の露天風呂は最高でした ![](https://a.travel-assets.com/ugc/hotel-reviews/883262A1D2A9004663F89CC4B6EBC1512DDF76971739108453681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CAC74335EDCD783682914A825232929A65E7C7BB1739108481852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18F14EC22A17CD32487ABC0E7C7F765EA83892091739108504824.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### 快適でした。 お部屋は清潔だし、畳も綺麗でした！部屋の浴室も温泉の黒ずみはありますが、清潔でした。ただ館内はエレベーターがないので、膝の悪い母は移動が少し大変でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/FE326AF6318D39D83B3974317720E7D105C79D561732501442847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### けい Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夫婦2人で泊まらせていただきました。 お部屋は清潔感があり、温泉もとても良かったです。 事前に説明があったので私達は気になりませんでしたが、浴場や食事は下の階にありエレベーターがないので、足腰の悪い方はなるべく下の階の部屋にすると良いと思います。 外国人スタッフが多くおり、たどたどしい部分もありましたが、とても頑張っていて、しっかりしていたので嫌な気持ちにはなりませんでした。 不満は特にありませんが、強いて言えば浴場や部屋の備え付けのドライヤーが安そうな物だったので、もう少しいいやつだったらなーと思いました。 ##### けい Stayed 1 night in Oct 2024 ### 10/10 Excellent #### トモミ Sep 13, 2023 お食事 味、量ともに最高でした。 温泉もとても良く何度も入らせてもらいました。 接客もとても良かったです。 気になった点はエレベーターがない点と朝食の白米がイマイチだった所です。 ##### トモミ Stayed 1 night in Sep 2023 ### 6/10 Okay #### Verified traveller Dec 11, 2019 Liked: Cleanliness Disliked: Staff & service, room comfort #### 冬場は寒すぎる館内 宿全体がとにかく寒かったです。 食事処は寒くなかったが、エントランス、部屋、館内、風呂(内風呂も)、寒すぎて風邪をひきました。部屋のエアコンは全然効かないですし、内風呂も隙間風が酷すぎて体洗うのも寒い。大浴場はかなり狭く、露天風呂も狭い。とにかく寛げなかったです。 夕食は6時、朝食は遅めの8時〜8時半。 朝食を終えて部屋に戻ると布団もなく、冷蔵庫の鍵もかけられており、早く出て行けと言われているような感じでした。 また予約した際にHotels.com ではなく別の予約サイトから予約するように勧められました。 理由はHotels.com のコミッションが高いため、サービス面でマイナスすることになるからと伝えられびっくりしました。主にお料理の食材のグレードを下げると言われました。言わなければわからなかったのに、なんだか残念でした。お料理は美味しかったです。 部屋もきれいでしたが、もう宿泊はしないと思います。 ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Sep 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応も清潔さも素晴らしかった。 ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities สุดยอดบรรยากาศออนเซนส่วนตัว และห้องพัก อาหารสไตล์ญี่ปุ่น ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Atsuko Aug 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また行きたい！ こじんまりした宿で、お食事も美味しく、室内や浴場から利根川の音や景色が見れ、最高でした！！ ##### Atsuko Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Mar 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden Gem Great area. ##### Verified traveller Stayed 1 night in Mar 2019 ### 4/10 Poor #### Verified traveller Feb 20, 2019 Disliked: Cleanliness, staff & service ・部屋の雰囲気 お風呂は良かった ・部屋に置いてあったグラスに唇の跡が付いてたのが不快だった ・部屋にあった体重計は電池切れなのか使えなかった ・DVDデッキのレンタルを頼んだが不良品なのか中々使えずかなり時間をロスした なのに謝罪も特になく料金もしっかりとられた ・せっかく雰囲気はいいのにもったいない スタッフの対応とサービスがもっと良くなるといい ##### Verified traveller Stayed 1 night in Feb 2019 ### 4/10 Poor #### Verified traveller Feb 19, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities 部屋に置いてあるグラスに唇の跡があった 有料のサービスを頼んでも対応が悪い ##### Verified traveller Stayed 1 night in Feb 2019 ## 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