Title: Hotel Tenbo - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tenbo Travelers soak in the natural beauty of Ikaho Onsen while recharging with fresh coffee from the café and discovering moments of tranquility. ## Photo gallery for Hotel Tenbo ![Deluxe Twin Room with Open-air bath, Non Smoking - Hotel Tenbo (Shibukawa)](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/d213f260.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Tenbo (Shibukawa)](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/7761cdc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi, bed sheets - Hotel Tenbo (Shibukawa)](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/50bc5c9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room (10 tatami mat, twin bed) with Hot Spring bath, 2016 Spring Renewal, Non Smoking - Hotel Tenbo (Shibukawa)](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/b283e9f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Style Room(10tatami mat and twin bed) with Open-air bath, Non Smoking | Bathroom - Hotel Tenbo (Shibukawa)](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/3d20970f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Tenbo, in the heart of Ikaho Onsen, offers indoor mineral hot springs and a seasonal outdoor pool. The restaurant serves satisfying meals, and in-room WiFi keeps guests connected. Visitors often grab newspapers before exploring nearby attractions. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=13235830&PinnedHotelID=13235830&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Taisho Modern Japanese Western Style Room, Non Smoking ![Taisho Modern Japanese Western Style Room, Non Smoking ](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/f8e04a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Taisho Modern Japanese Western Style Room, Non Smoking ### Highlights Air conditioning Heating LCD TV Hair dryer Deep soaking bathtub Shower/tub combination Toilet with electronic bidet Digital channels - Sleeps 6 - 6 Twin Futons ### View all photos for Japanese Style Room, Executive Floor, Non Smoking ![Japanese Style Room, Executive Floor, Non Smoking](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/c1ffc158.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Executive Floor, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating LCD TV Deep soaking bathtub Private bathroom Hair dryer Toilet with electronic bidet Shower/tub combination - 602 sq ft - Mountain view - Sleeps 6 - 6 Twin Futons ### View all photos for Standard Japanese Style Room (11.5 tatami mat), Non Smoking ![Standard Japanese Style Room (11.5 tatami mat), Non Smoking ](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/a8f94ce9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Style Room (11.5 tatami mat), Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Heating LCD TV Toilet with electronic bidet Private bathroom Hair dryer Digital channels In-room massage - 445 sq ft - Mountain view - Sleeps 5 - 5 Twin Futons ### View all photos for Japanese Style Room (10 tatami mat), 2015 Spring Renewal, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/a2d2bf2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room (10 tatami mat), 2015 Spring Renewal, Non Smoking 7.8 Good 6 reviews ### Highlights Air conditioning Heating LCD TV Toilet with electronic bidet Private bathroom Hair dryer Digital channels In-room massage - 439 sq ft - Sleeps 4 - 4 Twin Futons ### View all photos for Deluxe Twin Room, 2015 Spring Renewal, Non Smoking ![Deluxe Twin Room, 2015 Spring Renewal, Non Smoking](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/1685ba51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2015 Spring Renewal, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating LCD TV Hair dryer Private bathroom Shower/tub combination Toilet with electronic bidet Digital channels - 439 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking ![Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking ](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/5119946b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Taisho Modern Japanese Style Room (12 tatami mat), Non Smoking 8.4 Very good 9 reviews ### Highlights Air conditioning Heating LCD TV Hair dryer Private bathroom Shower/tub combination Toilet with electronic bidet Digital channels - 445 sq ft - Sleeps 4 - 4 Twin Futons ### View all photos for Double Room, Non Smoking ![Double Room, Non Smoking](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/ba44daf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking ### Highlights Air conditioning Heating LCD TV Hair dryer Toilet with electronic bidet Digital channels In-room massage In-room safe - Sleeps 2 - 1 Double Bed ### View all photos for Special Room (8 tatami mat, triple bed, living room) Non Smoking ![Special Room (8 tatami mat, triple bed, living room) Non Smoking](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/7a230038.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room (8 tatami mat, triple bed, living room) Non Smoking ### Highlights Air conditioning Heating LCD TV Hair dryer Private bathroom Shower/tub combination Toilet with electronic bidet Digital channels - 883 sq ft - Mountain view - Sleeps 6 - 3 Large Twin Beds and 3 Twin Futons ### View all photos for Premium Room, 2 Bedrooms, Non Smoking, Mountain View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/d1eca95a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Bedrooms, Non Smoking, Mountain View ### Highlights Air conditioning Heating LCD TV Premium bedding Toilet with electronic bidet Private bathroom Hair dryer Electric kettle - 560 sq ft - Mountain view - Sleeps 4 - 2 Large Twin Beds OR 2 Twin Futons ### View all photos for Japanese Style Room, Executive Floor, Non Smoking ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13240000/13235900/13235830/50bc5c9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Executive Floor, Non Smoking ### Highlights Air conditioning Heating LCD TV Toilet with electronic bidet Private bathroom Hair dryer Digital channels In-room massage - 2270 sq ft - Mountain view - Sleeps 7 - 7 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMaebashi-Hotels-Hotel-Tenbo.h13235830.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMaebashi-Hotels-Hotel-Tenbo.h13235830.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.50123%2C138.92632&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u8O7E0UFPXVAvkyRRWC4amldIN0=) 396-20 Ikaho, Ikaho-machi, Shibukawa, Gunma, 3770195 #### What's nearby - Ikaho Hoshina Art Museum \- 4 min walk \- 0.4 km - Takehisa Yumeji Ikaho Museum \- 4 min walk \- 0.4 km - Ikaho Onsen \- 7 min walk \- 0.6 km - Ikaho Onsen Stone Stair Street \- 13 min walk \- 1.1 km - Bukkosan Housui-ji Temple \- 5 min drive \- 3.7 km #### Getting around - Takasaki Station - 26 min drive - Haneda Airport (HND) - 151 min drive #### Restaurants - ‪大澤屋 - ‬13 min walk - ‪茶楼 千 - ‬13 min walk - ‪茶屋たまき - ‬10 min walk - ‪五代目花山うどん 伊香保石段店 - ‬14 min walk - ‪SARA'S terrasse Arraiya - ‬13 min walk ## About this property ### Hotel Tenbo Ryokan near Ikaho Onsen An indoor mineral hot spring (onsen), a coffee shop/cafe, and a library are just a few of the amenities provided at Hotel Tenbo. For some rest and relaxation, visit the outdoor private onsen. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool - Free self parking - An electric car charging station, a front-desk safe, and a TV in the lobby - Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk - Guest reviews speak well of the overall condition Room features All 183 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More amenities include: - Toilets with electronic bidets, hair dryers, and shampoo - 40-inch LCD TVs with digital channels - Heating and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9622800/9622733/bcae97ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kishigon Ryokan Shibukawa - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 185 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=9622733&PinnedHotelID=9622733&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9622600/9622586/5d2ae520.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Joshinnosato Hibikino Shibukawa - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 56 reviews CA $284 CA $353 total Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9622586&PinnedHotelID=9622586&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/43000000/42110000/42101300/42101289/805ac40d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minakami Hotel Juraku Minakami - 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Parking included - Free WiFi - Breakfast available - Business services 6.0 11 reviews CA $151 CA $170 total Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=24415540&PinnedHotelID=24415540&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/17000000/16760000/16756200/16756151/0dc1e4e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conifer Iwabitsu Higashiagatsuma - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 63 reviews CA $157 CA $174 total Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=16756151&PinnedHotelID=16756151&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622467/e37952a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Sakurai Kusatsu - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 311 reviews CA $293 CA $328 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9622467&PinnedHotelID=9622467&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Limited onsite self parking ### Food and drink - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Library - Seasonal outdoor pool - TV in common areas ### Family friendly - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Turndown service ### Business services - 5 meeting rooms ### Spa - In-room massages - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Slippers - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste ### Entertainment - 40-inch LCD TV with digital channels ### Food and drink - Limited room service ### More - Air conditioning - Heating - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking. ### We should mention The seasonal pool will be open from August to August The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Tembo GUMMA Tembo GUMMA Hotel Tenbo Shibukawa Tenbo Shibukawa Tenbo Hotel Shibukawa Hotel Tenbo Shibukawa Hotel Tenbo Ryokan Hotel Tenbo Shibukawa Hotel Tenbo Ryokan Shibukawa ## Frequently asked questions ### Does Hotel Tenbo have a pool? ### How much does it cost to stay at Hotel Tenbo? ### Is Hotel Tenbo pet-friendly? ### How much is parking? ### What time is check-in at Hotel Tenbo? ### What time is check-out at Hotel Tenbo? ### Where is Hotel Tenbo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Tenbo Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 162 8 - Good 113 6 - Okay 38 4 - Poor 8 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Yuichiro Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!! ##### Yuichiro Stayed 1 night in Sep 2025 ### 8/10 Good #### Adam Lee Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a good place, but if you're tall like me you may find yourself hitting your head a fair bit Included breakfast is good and the onsens are a nice addition, but the rooms themselves are a bit barebones and dont come standard with fullsize towels. If a ryokan is your thing, its great ##### Adam Lee Stayed 3 nights in Nov 2025 ### 8/10 Good #### suthee Jan 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### great food selections hotel room is tidy and comfort. the food was very good ##### suthee Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Chun Hung Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Chun Hung Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### kenneth Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Speechless! If you can book this hotel, don’t hesitate, it’s breathtaking. Best onsen hotel I’ve ever stayed at. The “stone” bath is peak, with both big indoor & outdoor bathing areas + a sauna beautifully put together. The inside of the hotel is magical too,, feels like you’re inside a Japanese castle. It even has a game center, kids room, table tennis, karaoke rooms, swimming pool, outdoor footbath in the garden ETC. I’m literally speechless at this place, very impressive. Buffé dinner was about 3300yen but totally worth it, delicious. ![](https://a.travel-assets.com/ugc/hotel-reviews/E2DB74ACF6FB3F926AE9012B99BA1F7604DF639A1732976579829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0DFF37A1F215C3EB44AEE45612E8B4953F28DCA61732976578793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A478F68D786586349DE18D31B5DD2219CD7E2F111732976578377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0207B4FC92ECC2DEF0965FC9938C4F41C477F93E1732976578428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kenneth Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### YUE KI IVAN Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 1\. Parking : Plenty of parking space. 2\. Dining : If you add there is a all you can eat dinner at top of the hotel, ok for the food. 3\. Onsen, they have the larger "bath type" at 3/F that have Shirogane no Yu and the 1/F( walk down to basement?) onsen that have Kogane no Yu water. personally prefer the 1/F one but depends on your favorite. Want to visit the stonestep ? It takes 20 mins to walk to the Ikaho stonestep street. The staff did reminded guest during the autumn season the town have operate shuttle bus (200 yen) with bus stop just outside of hotel to take you to the top. 4\. Room quality : Good, the staff will make the bed for you. However there is no WiFi, Staff mentioned you can use the WiFi at lobby and conference room. I am not sure why but even phone signal is pretty bad coverage and almost no signal. 5\. Staff are very nice, even most of them don't speak English, they did tried to help. ##### YUE KI IVAN Stayed 1 night in Nov 2024 ### 6/10 Okay #### TAKAAKI Jan 2, 2026 Liked: Cleanliness, staff & service, property conditions & facilities 設備は綺麗で心地良く過ごせました。夕食バイキングの料理の質を持った改善してもらいたいです。 ##### TAKAAKI Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ?? Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities とてもよかった ##### ?? Stayed 1 night in Nov 2025 ### 8/10 Good #### みかさ Dec 14, 2025 Liked: Amenities, property conditions & facilities フロントの対応が早く丁寧だった ##### みかさ Stayed 1 night in Dec 2025 ### 8/10 Good #### Miki Nov 30, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities チェックイン開始前にホテルに着きましたがフリードリンクと足湯で時間まで待つことができ良かったです。スタッフのみなさんも丁寧に対応していただき良かったです。部屋からの景色も最高で部屋はとても綺麗でしたが、空気清浄機の汚れが少し気になりました。 ##### Miki Stayed 1 night in Nov 2025 ### 8/10 Good #### ヨウコ Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 部屋の照明がもう少し明るければ… ちょっと暗く感じました。 ##### ヨウコ Stayed 1 night in Oct 2025 ### 8/10 Good #### ?? Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 入口から部屋まで、重い荷物をカートで運べたことが良かったです。 ウェルカムドリンクも良かったです。 スタッフが親切丁寧な対応でした。 ##### ?? Stayed 1 night in Sep 2025 ### 10/10 Excellent #### 一郎 Sep 5, 2025 Liked: Cleanliness, staff & service, amenities 全体的には良かったかと思うが、なんだか古臭いイメージがありそろそろ共通共有スペースの充実を図るとよいかと思う。 スタッフは良く研修されており問題ない、しかし物足りない。 ##### 一郎 Stayed 1 night in Sep 2025 ### 4/10 Poor #### 村長 Aug 20, 2025 Disliked: Staff & service, amenities 口コミの評判が良かったので期待して訪れたが色々と残念なホテルだった。 夏休みという事もあり連日満室だったみたいだがスタッフの数が少なくまたオペレーションも酷く快適に過ごせなかった。 特に酷かったのは夕食のレストランでエレベーターで到着しても降りれない位人がいてオペレーションの悪さを非常に感じた。 料理の評判が良いという前評判だったが温かい料理が覚めている品が多く美味しく感じられなかった。 また刺身、アワビ筋だらけ、固くて噛みきれない料理が多かった。 更に下げものは客が声をかけないと下げないし飲み物は炭酸がほとんど抜けていて味も薄く飲めたものでなかった。 夕食、朝食共に同じ状態だった、 また来たいと思えない程酷いホテルだった。 ##### 村長 Stayed 1 night in Aug 2025 ### 6/10 Okay #### Mitsuhiko Aug 12, 2025 家族旅行4人で宿泊しました。 温泉は、天晴れの湯、岩風呂、白金の湯、黄金の湯ともに大満足でした。 しかしながら、夕食とスタッフの対応で残念な点がありました。 【夕食】炒飯は、ほぼ炒飯としての味がなかったです。また、全体的に料理が適温ではなかったと思います。ドリンクも全般的に薄かったです。特に烏龍茶。 【スタッフ】①布団を敷きに来た外国の方でしたが、慣習や文化の違いはあれど、布団を敷く時に布団を蹴ってはいけないです。また、私共が在室の時ではなく、夕食時であれば、なおよかったです。 ②繁忙期であるのは重々承知していますが、浴衣のサイズ交換を依頼するのに、フロントに電話をかけたら、コール20回以上は待たされました。 以上、改善すべき点は改善できると、さらに素晴らしいお宿になると思います。 ##### Mitsuhiko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### daisuke Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 宿泊時にこちら側でミスをしてしまいました。 しかし、とても対応も良く、スムーズに宿泊ができました。 ロビーも広々としており、部屋も広くとてゆったり過ごせました。 ##### daisuke Stayed 1 night in Jun 2025 ### 8/10 Good #### Hirokazu Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities 一生懸命に働く従業員がいる中で、とくに、朝のビュッフェで知人と話すのに夢中でお客が通路を通らなくなっているのにも気づかず、また、食材が無くなっているのに面倒くさそうにゆっくり補充している子綺麗な女性従業員には落胆した。 ##### Hirokazu Stayed 2 nights in Jun 2025 ### 6/10 Okay #### アケミ Jul 1, 2025 Disliked: Cleanliness, property conditions & facilities 脱衣所のカビ臭いのには驚いた。しばらく鼻について離れなかった。非常に残念だ。 ##### アケミ Stayed 1 night in Jun 2025 ### 10/10 Excellent #### イチロウ Jun 29, 2025 Liked: Staff & service, amenities, property conditions & facilities 部屋がキレイ ##### イチロウ Stayed 1 night in Jun 2025 ### 8/10 Good #### めぐみ Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities 部屋はとても良かったのですが窓の汚れが気になりました。 ##### めぐみ Stayed 1 night in Jun 2025 ### 10/10 Excellent #### ??? Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities ご飯がとてもおいしかった。特にローストビーフ ##### ??? Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mori Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities 良き ##### Mori Stayed 1 night in May 2025 ### 8/10 Good #### TAKASHI Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities お風呂が沢山あって楽しめました。夕食､朝食とも色々な料理があり美味しかったです。ご飯だけがもうちょっと､ふっくらしてモチっとしているとよかった。部屋のスリッパがちょっとボロボロになっていたのが残念。 ![](https://a.travel-assets.com/ugc/hotel-reviews/0dbfce69-4b75-448d-93f7-199e5c851606-1749723949821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a66986b3-2c85-4193-a913-18cd61a36e53-1749723950597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TAKASHI Stayed 1 night in Jun 2025 ### 8/10 Good #### Moriyoshi Jun 8, 2025 値段相応 ##### Moriyoshi Stayed 1 night in Jun 2025 ### 8/10 Good #### としのり Jun 4, 2025 Liked: Staff & service, amenities, property conditions & facilities 家族旅行で利用させていただきました。良いホテルだと家族は、満足しておりました。 ##### としのり Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Out Of The Blue All Inclusive Resort & Spa](https://www.expedia.ca/Malevizi-Hotels-Out-Of-The-Blue-Capsis-Elite-Resort.h1164026.Hotel-Information) > > [THE TOURIST HOTEL & Cafe AKIHABARA](https://www.expedia.ca/Tokyo-Hotels-The-Tourist-Hotel-Cafe-Akihabara.h42509829.Hotel-Information) > > [Sheraton Cavalier Saskatoon Hotel](https://www.expedia.ca/Saskatoon-Hotels-Sheraton-Cavalier-Saskatoon-Hotel.h25210.Hotel-Information) > > [Miette Mountain Cabins](https://www.expedia.ca/Pocahontas-Hotels-Pocahontas-Cabins.h977909.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Canad Inns Destination Centre Polo Park](https://www.expedia.ca/Winnipeg-Hotels-Canad-Inns-Destination-Centre-Polo-Park.h694214.Hotel-Information) > > [Westgate New York Grand Central](https://www.expedia.ca/New-York-Hotels-Westgate-New-York-Grand-Central.h11606.Hotel-Information) > > [Royal Lahaina Resort & Bungalows](https://www.expedia.ca/Kaanapali-Hotels-Royal-Lahaina-Resort-Bungalows.h34767.Hotel-Information) > > [Hyatt Ziva Los Cabos- All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Hyatt-Ziva-Los-Cabos-All-Inclusive.h1085899.Hotel-Information) > > [Hotels near Colosseum at Caesars Palace](https://www.expedia.ca/Colosseum-At-Caesars-Palace-Hotels.0-l6159537-0.Travel-Guide-Filter-Hotels) > > [Shima Onsen Kashiwaya Ryokan](https://www.expedia.ca/Nakanojo-Hotels-Shima-Onsen-Kashiwaya-Ryokan.h3221367.Hotel-Information) > > [Cabin Rentals Jasper](https://www.expedia.ca/Jasper-Cabins.d10578-aaCabins.Travel-Guide-Accommodation) > > [Hotel Alexandra](https://www.expedia.ca/Hong-Kong-Hotels-Hotel-Alexandra.h42078891.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Louisville (SDF)](https://www.expedia.ca/lp/flights/yyc/sdf/calgary-to-louisville) > > [Flights from Goffs (YHZ) to Ponta Delgada (PDL)](https://www.expedia.ca/lp/flights/yhz/pdl/halifax-to-ponta-delgada) > > [Flights from Toronto (YYZ) to Vadodara (BDQ)](https://www.expedia.ca/lp/flights/yyz/bdq/toronto-to-vadodara) > > [Flights from Toronto (YYZ) to Lahore (LHE)](https://www.expedia.ca/lp/flights/yyz/lhe/toronto-to-lahore) > > [Flights from Vancouver (YVR) to Auckland (AKL)](https://www.expedia.ca/lp/flights/yvr/akl/vancouver-to-auckland) > > [Flights from Toronto (YYZ) to Belgrade (BZN)](https://www.expedia.ca/lp/flights/yyz/bzn/toronto-to-bozeman) > > [Flights from Mexico City (MEX) to Querétaro (QRO)](https://www.expedia.ca/lp/flights/mex/qro/mexico-city-to-queretaro) > > [Flights from Vancouver (YVR) to Santa María Huatulco (HUX)](https://www.expedia.ca/lp/flights/yvr/hux/vancouver-to-huatulco) ### Cars > [Car rentals in Downtown Edmonton](https://www.expedia.ca/Car-Rentals-In-Downtown-Edmonton.d6057885.Car-Rental-Guide) ### Activities ### Packages ### General > [Visit Suita](https://www.expedia.ca/Suita.dx179217) > > [Visit London City Centre](https://www.expedia.ca/London-London-City-Centre.dx6195474)