Title: Naraya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naraya Ryokan with a bar, steps from Yubatake ![Hallway](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9622911/8cea6ee5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9622911/a9b01947.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9622911/d28f16a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9622911/f28b977c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9622911/525b84ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Unwind in the tranquil surroundings of Naraya, an upscale ryokan near Yubatake. Indulge in a rejuvenating soak at the indoor mineral hot spring (onsen) and enjoy a drink at the bar or coffee shop/cafe, then stay connected with free in-room WiFi. With hot springs on site, an elevator for easy access and newspapers to keep you informed. 9.2 Wonderful ## Popular amenities - Bar - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9622911&PinnedHotelID=9622911&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNakanojo-Hotels-Naraya.h9622911.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNakanojo-Hotels-Naraya.h9622911.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.62329%2C138.59598&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ox5_jH6Z1SNb8fIsqeQyIhFYB00=) Kusatsu 396, Kusatsu, Gunma, 377-1711 #### What's nearby - Yubatake - 1 min walk - 0.2 km - Sainokawara Park - 4 min walk - 0.4 km - Kusatsu Town Onsen Museum - 5 min walk - 0.4 km - Ohtakinoyu Hot Springs - 6 min walk - 0.5 km - Kusatsu Onsen Ski Resort - 16 min walk - 1.4 km #### Getting around - Naganohara-Kusatsuguchi Station - 27 min drive - Yudanaka Station - 43 min drive #### Restaurants - ‪上州麺処 平野家 - ‬2 min walk - ‪草津温泉プリン - ‬1 min walk - ‪茶房 ぐーてらいぜ - ‬2 min walk - ‪三國家 - ‬1 min walk - ‪いざかや 水穂 - ‬2 min walk ## About this property ### Naraya Upscale ryokan near Yubatake Located close to Sainokawara Park, Naraya provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a bar. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Hot springs on site, an elevator, and a 24-hour front desk - A water dispenser and free newspapers Room features All guestrooms are individually furnished, and have amenities such as free WiFi, safes, and free bottled water. Other amenities include: - Bathrooms with spring water tubs and hydromassage showers - Refrigerators and daily housekeeping ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622467/e37952a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Sakurai Kusatsu - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 290 reviews CA $359 CA $400 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=9622467&PinnedHotelID=9622467&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34560000/34559900/34559874/6be1f6df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yuyado Tokinoniwa Kusatsu - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 158 reviews CA $480 CA $535 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=34559874&PinnedHotelID=34559874&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2a2ca7b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAMENOI HOTEL KUSATSU YUBATAKE Kusatsu - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 322 reviews CA $230 CA $254 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Style Room B3](https://images.trvl-media.com/lodging/19000000/18900000/18898100/18898042/a1f29468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanaingen Kusatsu - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 176 reviews CA $222 CA $246 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18898042&PinnedHotelID=18898042&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/91000000/90890000/90885700/90885687/b3bf10ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Kusatsu Hills Kusatsu - Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 76 reviews CA $440 CA $485 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=90885687&PinnedHotelID=90885687&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5140000/5133900/5133861/115ab16d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Daitokan Kusatsu - Free WiFi - Restaurant - Breakfast available - Housekeeping 7.6 Good 641 reviews CA $165 CA $182 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5133861&PinnedHotelID=5133861&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622417/13e8de0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ichii Kusatsu - Free WiFi - Restaurant - Air conditioning - Parking available 8.8 Excellent 168 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=9622417&PinnedHotelID=9622417&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12630000/12629600/12629592/1d326df2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Village Kusatsu - Pool - Spa - Kids pool - Parking included 8.2 Very good 156 reviews CA $165 CA $205 total Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12629592&PinnedHotelID=12629592&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/ff3714b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urakusatsu Tou Kusatsu - Free WiFi - Restaurant - Air conditioning - Bar 9.0 Wonderful 245 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16110000/16105200/16105166/5ac35e19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanemidori Kusatsu - Hot tub - Spa - Free WiFi - Restaurant 9.2 Wonderful 309 reviews CA $237 CA $260 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=16105166&PinnedHotelID=16105166&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - A bar/lounge - A coffee shop/cafe ### Things to do - Hot springs ### Conveniences - 24-hour front desk - Free newspapers in lobby - Water dispenser ### Guest services - Housekeeping (daily) ### Spa - Hot springs - Public bath open from 1:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - Elevator ### More - 5 floors - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Hair dryer - Hydromassage showerhead - Separate bathtub and shower - Shared bathroom (in-room sink) - Spring water bathtub - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Refrigerator ### More - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized. ### Renovations and closures The property is closed between June 21 and June 26. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 17 and younger are not allowed at this property; All guests older than 17 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Children 17 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Naraya Inn Kusatsu Naraya Inn Naraya Kusatsu Naraya Ryokan Naraya Kusatsu Naraya Ryokan Kusatsu ## Frequently asked questions ### Is Naraya pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Naraya? > Check-in start time: 2:00 PM; Check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Naraya? > Check-out is at 11:00 AM. ### Where is Naraya located? > Situated in Kusatsu, this ryokan is within a 5-minute walk of Yubatake and Sainokawara Park. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Naraya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 71 8 - Good 31 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Jungsoo Nov 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort meals are not as good as I expected, so as the meal service. ##### Jungsoo Stayed 2 nights in Nov 2022 ### 8/10 Good #### Jada Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent. ##### Jada Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Eng Kiat William Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake. ##### Eng Kiat William ### 10/10 Excellent #### K Dec 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。 ##### K Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Keith Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent. ##### Keith Stayed 1 night in Nov 2022 ### 10/10 Excellent #### ノリコ Oct 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。 ##### ノリコ Stayed 1 night in Oct 2022 ### 8/10 Good #### TETSUYA, SUZAKA Jul 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。 ##### TETSUYA Stayed 1 night in Jul 2022 ### 10/10 Excellent #### リュウノスケ Jul 23, 2022 Liked: Staff & service, amenities, property conditions & facilities ホスピタリティの高いお宿でした！ お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです！ ##### リュウノスケ Stayed 1 night in Jul 2022 ### 10/10 Excellent #### tetsuo May 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高な宿です。 伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。 ##### tetsuo Stayed 1 night in May 2022 ### 8/10 Good #### yumiko Feb 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。 ##### yumiko Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Takahiro Jan 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事も美味しく、設備も充実していました。 ##### Takahiro Stayed 1 night in Jan 2022 ### 8/10 Good #### kunihiko Sep 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 又、行きたい宿！ 草津の湯は最高ですね！食事も大変美味しかったし。駐車場は徒歩で10分と離れていますが、送迎してもらい楽チンでした。湯畑からも近く楽しめました。又、行きたい宿ですね！（今回2度目） ![](https://a.travel-assets.com/ugc/hotel-reviews/90B2F08BD23D2F2DC5778A7ED52B227DB5B9AC4D1630914947151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BF0B95D6E3E65CA553A33DD9A42EE91C00F5AD001630914945666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kunihiko Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Hinako Aug 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities ご飯がとても美味しかった。 ##### Hinako Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事が品数も豊富で大変美味しかったです。 ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Jun 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 日常を忘れて休める、温泉宿でした。 老舗の和を感じる宿でした。 時に温泉は風情あり、最高の趣きがあるものでした。 ただ、少し熱めです。 ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Jan 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### さすがの五つ星旅館 最高です。いつ、誰が掃除してるのか分からない位、裏を見せない姿勢が素敵です。館内はお香の香りが程よくしています。ホスピタリティは、個々で分かれます。恐らくトップクラスの方の中には、若干感じ悪い印象の方もいましたが、従業員クラスの方々は、非常に感じ良く、こちらが求めた以上のサービスを気持ちを込めてしてくださいます。 ##### Verified traveller Stayed 1 night in Dec 2020 ### 2/10 Terrible #### Teruhisa Aug 11, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 古い旅館 古くて空調が悪くおとがうるさく寝れなかった。 部屋のベット間に柱があり通るのに気をつけないとあたる。 ##### Teruhisa Stayed 1 night in Aug 2020 ### 8/10 Good #### SATOSHI Aug 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お風呂、食事良し お風呂の湯加減は完璧。食事も個室でゆっくり。立地良し。 ##### SATOSHI Stayed 1 night in Aug 2020 ### 6/10 Okay #### masamori Aug 7, 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### クーラーの音がうるさかった。 サービスや料理は良かったのですが、足が悪いので、ツインの部屋をリクエストしましたが、ツインの部屋は隣のホテルと隣接の為に窓の外は壁で景観は望めませんでした。又、部屋のエアコンは窓に後付けのクーラーで、コンプレッサーの音と送風の始動と停止の音がうるさく、ツインの部屋はお奨め出来ません。 ##### masamori Stayed 1 night in Aug 2020 ### 8/10 Good #### ケン, 神奈川 Aug 5, 2020 Liked: Property conditions & facilities 温泉が最高です。スタッフのサービスにはばらつきがあり、教育が徹底されていない印象があります。 ##### ケン Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller Jun 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 値段相応！ 雰囲気良し、お風呂良し、料理良し、接客良し、立地良し！ なので料金は妥当です。 これでもう少し安ければ文句無しですね。 ##### Verified traveller Stayed 1 night in Jun 2020 ### 6/10 Okay #### あつし, 埼玉県 May 31, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service 湯畑からも近く老舗旅館の雰囲気があり、満足でしたが、お店の人の接客に課題を感じました。 配膳の方はマスクのせいもあってよく聞き取りづらく、質問をしたことにも曖昧な回答でした。 （湯畑は今夜もライトアップされてますか？と尋ねたら、恐らく。。みたいな感じの回答で、その後も確認する機会があったのに、そのままでした。。 悪い点がはひとつもなかったですが、期待値ほどの接客がなかったのが残念でした。 ##### あつし Stayed 1 night in May 2020 ### 8/10 Good #### Fen, Vancouver Canada Feb 19, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and good Location and stuff Friendly, Dinner food quality I disappointed. ##### Fen Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 快適に過ごさせていただきました。 大変よかったです。お風呂の温度も少し熱めで、冬の露天風呂にはちょうどいい感じでした。ありがとうございました。 ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### GING-YAU Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 除了房間老舊，其他都很不錯！ ##### GING-YAU Stayed 1 night in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Sotetsu Fresa Inn Ginza Sanchome](https://www.expedia.ca/Tokyo-Hotels-Sotetsu-Fresa-Inn-Ginza-Sanchome.h19710034.Hotel-Information) > > [The Ritz-Carlton, Aruba](https://www.expedia.ca/Noord-Hotels-The-Ritz-Carlton.h6619186.Hotel-Information) > > [Spacious cottage at Sherkston Shores Resort](https://www.expedia.ca/Niagara-Falls-Hotels-Spacious-Cottage-At-Sherkston-Shores-Resort.h33984542.Hotel-Information) > > [Hotels in Financial 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