Muskoka Lakes Museum Tours and Activities

This place is a complete scam. Upon arrival the reception area is locked and there is no one there to greet you or take you to your cabin. The cabin was not ready on time and we waited for it to be cleaned. This property is extremely run down and filthy inside cabins (reeked of mould, ripped curtains, soiled sofa, broken tiles, filthy stove & kitchen area, soiled bed frame, walls were grey with grime, bathroom is smaller than most powder rooms). The photos of the cabins must have been altered to look better. Inside the cabins is a total of 13x13 feet including living room, kitchen, bathroom and bedroom. There is no dresser or closet. The price for this was outrageous and I demanded a full refund upon arrival and returned home which ruined a weeks vacation. There is a number to call for support. It is clear at this point no one intends to help. There is an answering service set up screens calls. You are told the manager will call you back. They do not call back. I was hung up on when they “transferred me to a manager” 10+ times. The only help I received was from Expedia to regain my money. Do not waste any time or money here. Nothing about this place is on the up and up.