Murdeira Vacation Packages

The hotel is not by the beach. The photos make it look like it is by the beach but really isn't. You have to walk about ten minutes to reach the praia. The breakfast was good. The staff in the restaurants were friendly and efficient. The overall service was okay. I arrived Sunday, asked for extra 2 clean pillowcases, and I had to ask about 4x before I actually got them. By the time they gave me pillowcases, it was already Tuesday afternoon. I asked for a wake up call on my last day and the reception never called my room. I asked for clean towels and I was told that towels are changed every three days. I stayed for 7 nights and my bedding was never changed. The only positive thing about this hotel is breakfast. Other than that, it is pricey for the quality of service they provide. I say it is FALSE ADVERTISEMENT especially when it comes to beach descriptions. I would go somewhere else. I cannot recommend this hotel simply because customer service is not their priority.

Wish there was a 3.5 rating to give - but right that given 3 rather than 4. It was a nice resort, really nice, but compared to other 5 stars previously, not quite worth the price tag. Maybe expecting too much from beech resort 5 star but don't think so.

Great family friendly hotel with a good selection of food. Staff were very helpful when ask for help or if anything was needed.

Disappointing stay. Beautiful location but things like the cleaners taking towels and not replacing them, which happened every day, black mould in the pool of the swim up rooms and swim up bar, cats roaming around all bars and restaurants, even in kitchen areas and on furniture and not being able to book à la carte restaurants during the stay as they were allegedly fully booked but then appeared to have ample availability each evening made it a disappointing experience.

Great location, clean and tidy, and the breakfast had a good selection. The air conditioner was quiet and the “do not disturb/clean room” door handle tag was a cute touch.