2/10 Terrible
Jola
Travelled with partner
Jun 23, 2024
Disliked: Staff & service
The staff and manager on duty were not friendly and not accommodating or understanding of the circumstances we found ourselves in. Please be aware that if there is any event in the city centre when the roads are blocked you won’t be access this hotel by car, There was an event the day we booked the hotel for one night stay and the roads were blocked by Police all around the hotel. You CANNOT access this location if any such event takes place. If there is another way to this hotel the staff most certainly did not take the time to inform us. We ended up not staying at this hotel and I definitely will never again after such frosty welcome during my phone conversation with front desk.
Jola
Stayed 1 night in Jun 2024