Forfaits vacances – Mouzouras

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

Séjour dans la villa magnifique!! Idéalement placée entre le centre ville et l’aéroport. Le personnel est au petit soin encore merci!!

Hotel that works with tour operators. Families book for several days. You get the same kind of lousy food and entertainement as in the cheap cruise ships in the Baltic. For people just seeking sunand who don't care about making a difference when travelling.

Établissement exceptionnel qui propose des prestations haut de gamme autant dans la qualité des appartements que des services. Accueil très attentionné dès l’arrivée et tout le long du séjour avec Maria constamment aux petits soins à l’hôtel et Olga à la plage. Appartement haut de gamme juste incroyable grand, moderne, tout équipé, avec une terrasse vue mer sublime, jacuzzi privé, douche extérieure, transats et salon de jardin. Grande et large plage avec transats et serviettes à disposition inclus. Petit déjeuner complet servi au restaurant de l’hôtel.

Chambre vue mer très agréable Petit déjeuner bon mais dommage un peu trop occidental Grosse structure avec enfants ou les transats de la piscine sont réservés à 8 h du matin Soin spa au top avec Maria Salle de sport top