Mount Surprise Vacation Packages

Carl and Mandy were so welcoming and friendly. We were visiting from Los Angeles, and they helped us with all our questions regarding transportation, bookings and lost luggage. It's a great spot to visit for fun, relaxation, and walks on the beach. There's also a restaurant on-site called Hidden. The staff is also welcoming and friendly. The Reuben sandwich is different than I'm used to, and it was amazingly delicious! We also enjoyed the yummy brekkie burger, crispy chicken dinner, and Hidden House Salad.

2bdrm 2bthrm unit we booked had plenty of space and good kitchen and laundry facilities. Room wasn't that clean when we arrived. Beds were uncomfortable in both rooms and furnishings were tired and in need of updating. Shower in second bathroom could not be used as pressure was terrible and water temperature was either searing hot or freezing cold. Reception didn't seem to be staffed much during our stay so thay made it hard to raise concerns. On the whole, good location, the secure underground parking was great and pool was fantastic. Just need to up their cleaning game and update furnishings to make the stay more comfortable

Good size room and great location as everything is close. The staff are great and have good knowledge of the area. Definitely a good base to explore the region and reasonably priced.

A few missing things, no dish detergent, door and towel rails broken which we temped to fix, the tv was unwatchable due to delayed internet and pixelation and the smaller bedroom was clostriphobic and the showers were disappointing. The hot tub was a surprise and very enjoyable, location was excellent to the beach and restaurants, fabulous food. Michael's service was excellent when welcoming guests and he was very helpful.