Ratings based on 477 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

EXCELLENT EXPERIENCE

Posted 12-Nov-2017
Pros: AS PER ABOVE.
Cons: UPGRADE THE BAR AREA, SEATS FAR TOO LOW TO EAT FROM.
Location: NICE N CONVENIENT TO COMO, N GOOD PARKING ARRANGEMENTS.
GREAT BREAKFAST, AND RESTAURANT ACCROSS THE ROAD EXCELLENT TOO.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 29-Oct-2017
We stayed 4 nights at the Grand Hotel Imperiale and it was fantastic. It is situated in a quite location of lake como but right next to a very convenient ferry stop. The room was fantastic, very clean and well looked after. The spa is fantastic and we would highly recommend making use of it, although it does cost extra. We will be staying again.
3 out of 5
by A verified traveller

Posted 1-Oct-2017
Not what I expected, I expected a lot more for a hotel for that price
2 out of 5
by A verified traveller from Australia

Very poor room standard

Posted 12-Sep-2017
Pros: Food excellent, staff very helpful, location and pool area excellent
Cons: Provide more tourist information, it took a day to track down a tourist office to find out what we could do in the area. There was no local info
The standard room is not what we expected from a 5 star hotel (and price) no tea/coffee facilities, no dressing gowns, (this was provided after approaching the staff) Room very ordinary and disappointing with tiny balcony. The bathroom very tired. Shower leaked through screen making floor wet each time we had a shower.Bath wouldn't fill because water pressure from tap too slow.Bath plug couldn't be removed from plughole.Only one pillow per person.Air conditioning only worked if called down to staff to turn it on.Have stayed in far better rooms and cheaper rooms in 3 star hotel overlooking beach. After complaining to the manager we were upgraded to a 5 star room on our ,last night - or we would have left- only ind that the rate per room has dropped anyway to less than the price e paid for the room in the first place. There was a wedding reception on one day which meant we couldn't use one of the restaurants, children were allowed to run noisily around the hotel guests sitting room, car parking was difficult because the guests for the wedding were also parking.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2017 on Hotels
5 out of 5
by Chris

The most tranquil place you could wish to stay.

Posted 7-Sep-2017 on Hotels
A stunning hotel and location, stayed here last year, and booked for next year already.
2 out of 5
by A verified traveller

Worst view I could have imagined-

Posted 31-Aug-2017
Hotel was clean location was fine . The view for traveling all the way from New York was totally unacceptable - hotel staff suggested they would look to change the room - they did not folllow through on their promise. I believe that because I booked online they took advantage. I would not recommend the hotel and I will share with others my experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and nice location

Posted 28-Aug-2017
Great views and location, its a bit of a distance to Como town, 15 min drive or can easily catch a ferry. Service was great, good breakfast Would recommend
5 out of 5
by Ellen

Magnificent

Posted 23-Aug-2017 on Hotels
Perfect location, lovely hotel in a beautiful setting. Front desk staff very helpful, breakfast is a WOW! I would definitely stay here again and will recommend it to all!
3 out of 5
by A verified traveller from London

August stay at the Grand Hotel Imperiale

Posted 19-Aug-2017
Pros: Clean and bright and very pleasant, helpful staff. Very nice extensive breakfast
Location: That's the problem - there is nowhere to take a stroll by the lake outside the hotel. The location is not ideal.
Pleasant hotel and friendly helpful staff, though not cheap.