Ratings based on 500 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller from Orlando, FL

Posted 8-May-2018
The hotel is beautiful and we had an amazing time. I left a note at booking that it was our honeymoon and they provided a complimentary bottle of Prosecco! The room had a perfect view of the Lake and was very clean. The bathrooms looked to have been recently updated and were very clean. My only slight upsets were that the pool was closed which I'm assuming was due to the chillier weather that they have had (though it was quite warm when we were there at the end of April) and when we went to go to the restaurant for dinner it was completely booked. We didn't realize that we would even need to make a reservation since the time we were there was supposed to be considered off season. Other than those small things (which were small and not a big deal) the stay was the perfect way to start off our honeymoon.
3 out of 5
by A verified traveller

Posted 7-May-2018
Air conditioning management was not good we asked for it to be adjusted but it had little if any effect
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful scenery and excellent spa facilities

Posted 1-May-2018
Every expectation met and more. Free room upgrade which was superb. Best destination I have been. Staff great and we will be returning one day.
5 out of 5
Recommended
for Everyone
by A verified traveller from kildare ireland

99% Happy

Posted 9-Apr-2018
The hotel and staff were fantastic the place really can't be faulted. My only issue is that a hotel of that scale should not be charging parking and also should provide free Wi-Fi for the entire state not a limited one megabyte.
5 out of 5
Recommended
for Everyone
by A verified traveller from Santa Cruz CA

Great hotel with great staff

Posted 23-Mar-2018
We stayed here in March 2018. The town itself is very small so I would say a car would be essential. The roads around Lake Como are very narrow. I can't imagine the stress of being here in summer! The hotel was very nice. We had a balcony room overlooking the lake. We didn't visit the restaurant but heard from other guests that it was good. The facilities are beautiful and the service was amazing. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

Lovely hotel, great service

Posted 20-Mar-2018
Lovely hotel , staff courteous at all times resteraunt with lake view is exceptional. I would definitely stay here again - lovely cafe bar next door too We stayed in an executive room with lake view and balcony - definitely worth the additional payment for the view
4 out of 5
by A verified traveller from Kyiv

Great location and comfortable rooms

Posted 7-Jan-2018
We stayed just for one night in January so were not able to take advantage of all the facilities. Hotel has a nice villa on the shore of the lake with an open air swim pool, which was unfortunately closed. The ferry station is just 2mins away and you can reach any part of the lake in minutes. Free wifi acceess is limited to just 1Mb per room. The good side of this is that you are encouraged to spend more time offline enjoying the beauty of the lake and mountains. Although the hotel is positioned as a SPA and resort hotel, the access to spa is not included into the room booking fee. Spa access have go be paid separately.
5 out of 5
by Yvonne

Visit to Lake Como

Posted 21-Nov-2017 on Hotels
It was wonderful. The weather was quite cool, but normal for the time of the year. We loved Lake Como. Our hotel & the staff superb. It was easy to get around using the ferries. The scenery was beautiful. really worth a visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

EXCELLENT EXPERIENCE

Posted 12-Nov-2017
Pros: AS PER ABOVE.
Cons: UPGRADE THE BAR AREA, SEATS FAR TOO LOW TO EAT FROM.
Location: NICE N CONVENIENT TO COMO, N GOOD PARKING ARRANGEMENTS.
GREAT BREAKFAST, AND RESTAURANT ACCROSS THE ROAD EXCELLENT TOO.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 29-Oct-2017
We stayed 4 nights at the Grand Hotel Imperiale and it was fantastic. It is situated in a quite location of lake como but right next to a very convenient ferry stop. The room was fantastic, very clean and well looked after. The spa is fantastic and we would highly recommend making use of it, although it does cost extra. We will be staying again.