Ratings based on 500 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveller from Orlando, FL
The hotel is beautiful and we had an amazing time. I left a note at booking that it was our honeymoon and they provided a complimentary bottle of Prosecco! The room had a perfect view of the Lake and was very clean. The bathrooms looked to have been recently updated and were very clean. My only slight upsets were that the pool was closed which I'm assuming was due to the chillier weather that they have had (though it was quite warm when we were there at the end of April) and when we went to go to the restaurant for dinner it was completely booked. We didn't realize that we would even need to make a reservation since the time we were there was supposed to be considered off season. Other than those small things (which were small and not a big deal) the stay was the perfect way to start off our honeymoon.
by A verified traveller
Air conditioning management was not good we asked for it to be adjusted but it had little if any effect
for Everyoneby A verified traveller from London
Beautiful scenery and excellent spa facilitiesPosted 1-May-2018
Every expectation met and more. Free room upgrade which was superb. Best destination I have been. Staff great and we will be returning one day.
for Everyoneby A verified traveller from kildare ireland
99% HappyPosted 9-Apr-2018
The hotel and staff were fantastic the place really can't be faulted. My only issue is that a hotel of that scale should not be charging parking and also should provide free Wi-Fi for the entire state not a limited one megabyte.
for Everyoneby A verified traveller from Santa Cruz CA
Great hotel with great staffPosted 23-Mar-2018
We stayed here in March 2018. The town itself is very small so I would say a car would be essential. The roads around Lake Como are very narrow. I can't imagine the stress of being here in summer! The hotel was very nice. We had a balcony room overlooking the lake. We didn't visit the restaurant but heard from other guests that it was good. The facilities are beautiful and the service was amazing. Highly recommended.
for Everyoneby A verified traveller from Cardiff
Lovely hotel, great servicePosted 20-Mar-2018
Lovely hotel , staff courteous at all times resteraunt with lake view is exceptional. I would definitely stay here again - lovely cafe bar next door too We stayed in an executive room with lake view and balcony - definitely worth the additional payment for the view
by A verified traveller from Kyiv
Great location and comfortable roomsPosted 7-Jan-2018
We stayed just for one night in January so were not able to take advantage of all the facilities. Hotel has a nice villa on the shore of the lake with an open air swim pool, which was unfortunately closed. The ferry station is just 2mins away and you can reach any part of the lake in minutes. Free wifi acceess is limited to just 1Mb per room. The good side of this is that you are encouraged to spend more time offline enjoying the beauty of the lake and mountains. Although the hotel is positioned as a SPA and resort hotel, the access to spa is not included into the room booking fee. Spa access have go be paid separately.
Visit to Lake ComoPosted 21-Nov-2017 on Hotels
It was wonderful. The weather was quite cool, but normal for the time of the year. We loved Lake Como. Our hotel & the staff superb. It was easy to get around using the ferries. The scenery was beautiful. really worth a visit.
for Everyoneby A verified traveller
EXCELLENT EXPERIENCEPosted 12-Nov-2017
Pros: AS PER ABOVE.
Cons: UPGRADE THE BAR AREA, SEATS FAR TOO LOW TO EAT FROM.
Location: NICE N CONVENIENT TO COMO, N GOOD PARKING ARRANGEMENTS.
GREAT BREAKFAST, AND RESTAURANT ACCROSS THE ROAD EXCELLENT TOO.
for Couplesby A verified traveller
We stayed 4 nights at the Grand Hotel Imperiale and it was fantastic. It is situated in a quite location of lake como but right next to a very convenient ferry stop. The room was fantastic, very clean and well looked after. The spa is fantastic and we would highly recommend making use of it, although it does cost extra. We will be staying again.