Moerna Vacation Packages

Everything was good excellent suite Just one point I suggest at check in to clarify that valet is free but since hotel use a third party garage there is a cost of euro 20 x night If you don't clarify people don't know hotel doesn't own a facility garage

The hotel is beautiful, and the staff was absolutely fantastic. They were very helpful and attentive, we had a wonderful stay, and would recommend it to everyone.

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!

The hotel grounds and spa were beautiful However, the room: decor, comfort and usability let’s down the hotel and thus the experience The WiFi in the room was patchy and the tv only had Italian speaking programs and no option for subtitles in a chosen language. This coupled with the poor WiFi meant that on the 3 rainy days of our trip you are limited for things to do sadly

Rooms are quite small and shower was tiny. You can’t even bend down to was your feet / legs properly it’s so small. Cleaning staff did not replace towels or toilet paper when they came in to clean and also came in when do not disturb sign was on the door.